Located in Rochester, this mobility equipment supplier is dedicated to enhancing accessibility and independence for individuals with mobility challenges. With a wide array of products ranging from stairlifts to scooters, the business prides itself on providing personalized solutions tailored to each customer's unique needs.
Their knowledgeable staff offers expert advice and exceptional service, ensuring that every client finds the right equipment for their lifestyle. Customer satisfaction is their top priority, making them a trusted partner in improving quality of life for those they serve.
Customer Reviews
July 13, 2024
I recently visited this mobility equipment supplier, and I must say, I was thoroughly impressed! As someone who has been dealing with mobility impairments for a while, I was anxious about finding a solution that would work for my lifestyle. The staff were not only knowledgeable but also incredibly compassionate, making me feel at ease during a potentially stressful time. They helped me select a mobility scooter that has not only improved my independence but has also allowed me to enjoy outdoor activities again! The scooter is lightweight, easy to transport, and has a stylish design. I appreciate that they took the time to explain how to maintain it and answered all my questions. The only minor issue I encountered was a slight delay in delivery, but they kept me updated throughout the process, which really alleviated my concerns. I would highly recommend this place to anyone seeking mobility solutions; they genuinely care about their customers, and it shows!
January 24, 2024
I am so pleased with my experience at this mobility equipment supplier! After a recent surgery, I found myself needing assistance with my mobility, and I was unsure where to turn. The moment I walked in, I felt welcomed and supported. The staff took time to listen to my concerns and needs and helped me choose a stair lift that would work perfectly for my home. They even offered a free consultation to assess my home setup, ensuring the product would fit and function optimally. The installation team was prompt, efficient, and respectful of my space. It took less time than I expected, and they walked me through how to use the stair lift properly. The only thing I would suggest is having a few more models on display, as I initially wanted to see more options in person. But overall, I couldn’t be happier with my decision to go there. Highly recommend to anyone needing mobility solutions!
November 24, 2023
I can't say enough good things about my experience with this mobility equipment supplier! As a grandson looking for equipment for my grandfather, I was a bit overwhelmed by all the choices. The staff were patient and attentive, guiding me through the various options. We ended up purchasing a lift chair that has been a game-changer for my grandfather's daily life. The delivery was prompt and they set everything up without me having to lift a finger. My grandfather loves the chair, especially the heat and massage features! The only area of improvement might be their website; it could use a little more detail on the products, as I found myself calling them a lot for questions. But honestly, their customer service made it all worthwhile. I highly recommend them!
November 16, 2023
What a fantastic experience! I had the opportunity to visit this mobility equipment supplier recently, and I was blown away by the level of service I received. The staff were incredibly friendly and welcoming, making the process of selecting a power wheelchair for my aunt feel seamless. They took the time to truly understand her needs, and I could see they genuinely cared about helping us find the perfect fit. The wheelchair we chose is lightweight and easy to maneuver, which was a huge plus. The installation team was professional and made sure everything was set up just right before they left. The only small hiccup was that we had to wait a bit longer for the delivery due to high demand, but once it arrived, it was worth it. Overall, I’d give them five stars for their service and product quality!
October 28, 2023
I recently had the pleasure of working with this mobility equipment supplier and I can’t express how grateful I am for their help. The staff was incredibly knowledgeable and took the time to explain all the options available for my elderly mother who has been struggling with mobility issues. They recommended a great scooter that fits her needs perfectly. It has a comfortable seat and a long battery life, which has made outings so much more enjoyable for her. The installation was quick and hassle-free, and they even provided a tutorial on how to use it. The only downside I found was their limited weekend hours; it would be great if they could open for a couple of hours on Saturday. Overall, I highly recommend this place for anyone in need of mobility solutions!
Today
| Monday | 8:30 AM–5 PM |
|---|---|
| Tuesday | 8:30 AM–5 PM |
| Wednesday | 8:30 AM–5 PM |
| Thursday | 8:30 AM–5 PM |
| Friday | 8:30 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Mobility equipment supplier Loc: 43.2124 / -77.639
Plan your visit
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