1st Advantage Federal Credit Union

1st Advantage Federal Credit Union

Located in Virginia Beach, this federal credit union stands out for its commitment to personalized service and community engagement. Offering a range of financial products, including savings accounts, loans, and credit options, it caters to the diverse needs of its members. The knowledgeable staff is dedicated to providing tailored solutions, ensuring members feel valued and supported in their financial journeys. With convenient hours and a welcoming atmosphere, it fosters a sense of community and trust that keeps members coming back.

The credit union also emphasizes financial education, providing resources and workshops designed to empower members to make informed decisions about their finances. This focus on member education, combined with competitive rates and low fees, makes it a preferred choice for individuals and families alike in the Virginia Beach area. Whether you're looking to open your first account or secure a loan for a major purchase, this credit union is equipped to help you achieve your financial goals.

• 5386 Kemps River Dr #104, Virginia Beach, VA 23464, United States
• in Kempsriver Center
• (757) 872-3543

Latest Feedback

"I had a fantastic experience when I opened my account here! The staff was incredibly friendly and took the time to explain all my options. They helped me find a savings plan that perfectly fits my needs. I appreciate their personalized approach and how they truly care about their members. I've already recommended this place to my friends!"

"I've been a member for several years and have always been impressed with the level of service. They assisted me with a home loan, and the process was smooth and stress-free. The team was professional and answered all my questions promptly. I also love the financial education workshops they offer; they've really helped me get a better handle on my finances!"

"As a first-time credit union member, I was a bit nervous about the whole process, but the staff made it so easy! They guided me through everything, from setting up my accounts to applying for a credit card. The transparency in fees and rates is refreshing, and I feel like I'm part of a community rather than just a number. I’m really glad I chose to join!"

Customer Reviews

What People Say

Cynthia Wagner

★★★★★

December 22, 2024

As a first-time homebuyer, I was quite nervous about the mortgage process, but the team here made it so much easier than I ever expected! They walked me through every detail, from pre-approval to closing. The loan officer I worked with was especially patient and took the time to answer all my questions, even the ones I thought were silly. I felt like I was in good hands throughout the entire process. Plus, their interest rates were very competitive, which helped me save money in the long run. One thing I would suggest is that they offer more informational workshops for first-time buyers; I think that could really benefit others in my position. Overall, I had a fantastic experience and would definitely recommend their services to anyone looking to finance a home or get advice on loans. Thank you so much for making my dream come true!

👍 9 👎 0

Mark Wainwright

★★★★★

February 4, 2024

I recently opened a savings account here and I couldn't be happier with my experience! From the moment I walked in, the staff was incredibly welcoming and eager to help. They took the time to explain all my options and helped me find the best savings plan for my goals. What I really appreciate is how they don’t just rush you through the process; they genuinely want to ensure you understand everything. The facility is clean and comfortable, which made me feel at ease. I also love that they offer online banking options, making it super convenient for me to manage my account. The only tiny issue was that parking can get a bit tight during peak hours, but that’s a minor inconvenience compared to the great service I received. Overall, I highly recommend this place for anyone looking to open a new account or switch their banking.

👍 4 👎 0

Hugo Lee

★★★★★

October 15, 2023

I've been a member for a couple of years now, and I’ve used their services for both personal loans and credit cards. The application process is straightforward and they were very responsive when I had questions. I appreciate that they take the time to explain any fees upfront, which is something I’ve struggled with at other financial institutions. The staff is friendly and knowledgeable, making it a pleasant experience every time I visit. However, I noticed that their hours could be a bit more accommodating during the weekend, as it’s hard for those of us with traditional work schedules to make it in during the week. I hope they consider extending hours on Saturdays or maybe offer appointments. Overall, I’m very satisfied with my experience and feel confident in my financial decisions thanks to their guidance!

👍 8 👎 0