1st Advantage Federal Credit Union
Located in Yorktown, this credit union stands out for its commitment to customer satisfaction and community involvement. With a range of financial services tailored to meet the needs of its members, it offers competitive rates on loans and savings, making it a smart choice for individuals and families alike.
The friendly and knowledgeable staff prioritize personalized service, ensuring that every member feels valued and understood. Whether you're looking for a new account, applying for a loan, or seeking financial advice, this credit union provides a welcoming environment where members can thrive financially.
Latest Feedback
- "I've been with this credit union for several years now, and I couldn't be happier. The staff is always friendly and takes the time to answer all my questions. I recently applied for a personal loan, and the process was smooth and straightforward. They really make you feel like part of the family!"
"What I love most about this institution is how they genuinely care about their members. I was struggling to manage my finances, and they offered me a free financial consultation that helped me get back on track. The resources and support they provide are truly invaluable!"
"As a small business owner, I've turned to this credit union for my banking needs, and it's been a game-changer. They understand the challenges small businesses face and offer great rates on business loans. Plus, the customer service is top-notch! I always feel like I’m in good hands."
Customer Reviews
What People Say
Penelope Watanabe
August 25, 2025
I can’t say enough good things about my experience with this credit union! I’ve been a member for over three years now, and they have consistently exceeded my expectations. The loan application process was straightforward, and the rates they offered were better than what I found at traditional banks. The branch is well-kept and has a welcoming atmosphere. The only thing I wish they could improve upon is their phone support; sometimes, I find myself waiting a bit longer than I’d like to get through. However, the staff is always polite and willing to help once I do get through. Overall, I highly recommend this place to anyone looking for reliable financial services!
Chiara Gray
May 8, 2025
I’ve been a member of this credit union for a while now, and I’ve only had positive experiences! The customer service is top-notch; every time I walk in, the staff greets me with a smile and is quick to assist with whatever I need. I recently refinanced my auto loan, and the process was smooth and hassle-free. They even took the time to explain all my options clearly. My only suggestion would be to have more educational workshops on financial literacy; I think it would be beneficial for many members. Nevertheless, I’m thrilled to be a member here and appreciate the strong sense of community they foster!
River Davenport
September 2, 2024
I recently joined this credit union after hearing great things from friends, and I must say, I’m impressed! The staff is super friendly and genuinely helpful. I opened my checking account, and the process was seamless. They took the time to explain everything, making me feel valued as a new member. Plus, their online banking platform is easy to navigate, which is a huge plus for me. The only minor critique I have is that I wish they had longer hours during the week. Overall, it’s been a fantastic experience, and I’m excited to be a part of this community!
Luis Blackwood
March 17, 2024
Having switched to this credit union last year, I can confidently say it was one of my best financial decisions! The variety of services they offer is impressive, from personal loans to checking accounts with no monthly fees. I recently utilized their financial planning services, and I was blown away by how personalized and insightful the advice was. The team took their time to understand my financial goals and tailor a plan just for me. My only small issue has been the limited ATM locations—sometimes I have to go a bit out of my way. Still, the overall experience has been more than worthwhile, and I’m grateful for the support I’ve received!
Today
Opening Hours
| Monday | 9 AM–5 PM |
|---|---|
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | 9 AM–12 PM |
| Sunday | Closed |
How to go there
Location
Credit union Loc: 37.1188 / -76.4676
Plan your visit
Weather
- Yorktown
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