Ace Automotive

Ace Automotive

Located in the heart of Syracuse, this auto body shop stands out for its commitment to quality and customer satisfaction. With experienced technicians who are skilled in a range of services, they ensure that every vehicle receives the care it deserves. The facility is well-equipped with state-of-the-art technology, allowing for precise repairs and refinishing that restore vehicles to their original condition.

What sets this shop apart is its dedication to transparency and communication. Customers appreciate the thorough explanations of the repair process and the honest estimates provided upfront. Whether it's a minor dent or a major collision repair, they take pride in delivering exceptional results that keep customers returning for all their automotive needs. With convenient hours from Monday to Friday, this auto body shop is ready to serve the Syracuse community with professionalism and expertise.

• 519 Charles Ave, Syracuse, NY 13209
• (315) 487-6737

Amenities

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Offerings

• Oil change

Amenities

• Mechanic
• Restroom

Planning

• Appointments recommended

Payments

• Credit cards
• Debit cards

Latest Feedback

"I had a fantastic experience here! After a minor accident, I brought my car in for repairs, and they took care of everything. The staff was incredibly friendly and kept me updated throughout the process. My car looks brand new again, and I couldn't be happier with the service I received."

"I was really impressed with the level of detail they put into my car's repair. Not only did they fix the damage, but they also cleaned the interior and exterior. It felt like I was driving a new car when I got it back! Their team is knowledgeable and very attentive to customer needs."

"As someone who knows very little about cars, I was nervous about getting repairs done. The team here made it so easy! They explained everything clearly and made sure I understood what was being done. I felt confident in their work, and the results were outstanding. I highly recommend this shop to anyone in need of auto body services!"

Customer Reviews

What People Say

Gregory Wagner

★★★★★

December 15, 2024

I brought my car in for some dent repairs after a minor accident, and I was really impressed with the service I received. The team was professional and friendly, making me feel comfortable right from the start. They provided a detailed estimate and explained every charge, which I appreciated. The quality of the repairs was impressive; you would never know I had a dent! It was a smooth process, and my car was ready when they said it would be. However, I did have to wait a bit longer than expected for the appointment to start, which was a little inconvenient. A better scheduling system might help with that. Overall, I left feeling satisfied and would definitely return for any future auto body needs. It's clear they know what they’re doing, and I trust them to take care of my vehicle!

👍 2 👎 1

Brenda Wheeler

★★★★★

October 30, 2024

I recently had some bodywork done on my car, and I couldn't be happier with the service I received. From the moment I walked in, the staff was incredibly welcoming and willing to answer all my questions about the repairs. They explained the process thoroughly, which really put my mind at ease. The waiting area was clean and comfortable, and I appreciated the complimentary coffee while I waited. They estimated a three-day turnaround for the repairs, and to my surprise, they finished a day early! When I picked up my vehicle, it looked like new—definitely a testament to their craftsmanship and attention to detail. The only thing I would suggest is that they could improve on their communication about the progress of the repairs. I would have loved a quick call or text update during the process. Overall, I highly recommend this shop for anyone needing auto body work. They truly care about their customers and take pride in their work, which is a rarity these days.

👍 1 👎 0