Alive Credit Union
Located in Jacksonville, this credit union stands out for its commitment to member satisfaction and community involvement. With convenient hours from Monday to Friday, it provides personalized banking solutions tailored to individual needs.
Members enjoy a range of financial services including competitive loan rates, savings accounts, and expert financial advice. The friendly and knowledgeable staff are dedicated to helping members achieve their financial goals, making it a trusted partner in the journey towards financial wellness. This credit union truly embodies the spirit of community banking, focusing on building lasting relationships with its members.
Latest Feedback
- "I recently joined this credit union and have been blown away by the exceptional service. The staff took the time to explain all my options for a personal loan, and I felt genuinely cared for. They answered all my questions patiently, which made the entire process so much easier. I’m excited to have found a financial institution that prioritizes its members!"
"Switching to this credit union has been one of the best decisions I've made. The online banking platform is user-friendly and convenient, making it easy to manage my accounts. I also love the competitive interest rates on savings accounts. It's refreshing to feel valued as a member rather than just a number."
"As a small business owner, I appreciate the tailored services offered here. The business loan process was straightforward and stress-free. I was impressed by how quickly they responded to my inquiries and the personalized attention I received. It's great to know I have a financial partner that understands my unique needs."
Customer Reviews
What People Say
Samantha Jordan
January 28, 2025
I can't say enough good things about my experience! I recently joined this credit union, and it's been a breath of fresh air compared to my previous bank. The staff is genuinely friendly and always willing to help. I walked in to open a savings account, and I was greeted with warm smiles and a comfortable atmosphere. The process was smooth, and they took the time to explain all my options clearly without any pressure to make a decision right away. I also appreciate their competitive interest rates, which are better than what I found elsewhere. Moreover, they offer a variety of financial products that suit different needs, from personal loans to investment options. One minor thing I would suggest is improving their online banking interface; it works fine, but it could use a bit of a modern touch to make navigation easier. Overall, I feel valued as a member and look forward to a long relationship with them. Highly recommend it to anyone looking for a community-focused financial institution!
Magnus Bruno
January 10, 2024
From the moment I stepped in, I felt welcomed and appreciated. The atmosphere here makes you feel like you’re part of a family rather than just another customer. I was there to inquire about some investment options, and the representative took ample time to explain everything in detail, answering all my questions without making me feel rushed. The transparency they showed about fees and potential returns was refreshing. I also love their commitment to community involvement, which makes me feel proud to be a member. On the downside, I did experience a slight delay in receiving some paperwork that I had requested. However, the staff apologized and handled it promptly, which showcased their strong customer service. Overall, I’m very happy and would recommend this credit union to anyone looking for a supportive financial partner.
Jaxon Sasaki
December 10, 2023
I have been a member for over a year now, and I am thoroughly impressed! The loan process was exceptionally easy. I applied for a car loan, and the approval was almost instantaneous. Plus, the rates are incredibly reasonable. The staff is always cheerful and ready to assist. I even had a question about my account, and they patiently walked me through everything. My only critique is their limited hours on weekends, as it can be challenging for those of us with 9-5 jobs to visit. But overall, I’m very pleased with the service I’ve received!
Donald Powell
November 22, 2023
As someone who has had a mixed relationship with financial institutions, I was pleasantly surprised by my experience here. Upon visiting, the staff greeted me warmly and took the time to understand my financial needs. I ended up opening a checking account and was impressed with the perks that came along with it, like free ATM usage and no monthly fees. I also really appreciate the variety of services they offer, which makes it easy to manage everything under one roof. However, I do think they could work on their wait times during peak hours; it can get busy and a bit overwhelming. A few more staff members during those times would be beneficial. Nonetheless, I’ve been quite happy with my decision to join, and I look forward to seeing how they can help me grow my finances in the future!
Today
Opening Hours
| Monday | 8 AM–4:30 PM |
|---|---|
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Credit union Loc: 30.2675 / -81.5541
Plan your visit
Weather
- Jacksonville
| Temperature | N/A °F | |
|---|---|---|
| feels like | N/A °F |