Alpha & Omega Jewelry & Watch Repair

Alpha & Omega Jewelry & Watch Repair

Located in the heart of Puyallup, this jewelry and watch repair service offers unparalleled expertise and personalized customer care. Known for their meticulous attention to detail, they specialize in a wide array of services, from ring resizing and stone replacement to intricate watch repairs. Their skilled artisans are committed to restoring your precious items to their original glory, ensuring that each piece reflects its true beauty.

The welcoming atmosphere and knowledgeable staff create a comfortable environment for customers. With flexible hours from Tuesday to Monday, they accommodate busy schedules, making it easy to drop off or pick up items at your convenience. Trust this local gem for all your jewelry and watch repair needs, where quality craftsmanship meets exceptional service.

• 15317 Meridian Ave E, Puyallup, WA 98375
• (253) 446-7622

Latest Feedback

"I had a fantastic experience at this jewelry repair service! The staff was incredibly friendly and took the time to explain the repair process for my grandmother's vintage ring. They made me feel comfortable leaving such a sentimental piece in their hands. When I returned to pick it up, it looked brand new! I couldn't be happier with the results and will definitely be returning for any future repairs."

"I brought in my favorite watch that had stopped working, and I was worried it might be beyond repair. The team was very knowledgeable and assured me they could fix it. They kept me updated throughout the process, and I was thrilled when I picked it up and it was ticking perfectly again! The service was quick, and they really went above and beyond. Highly recommend!"

"What impressed me most was the attention to detail at this repair shop. I had a custom piece that needed some adjustments, and the staff listened carefully to my concerns. They offered great suggestions and delivered exactly what I envisioned. It was clear they take pride in their work. I left feeling satisfied and excited to wear my updated jewelry. Truly a delightful experience!"

Customer Reviews

What People Say

Bennett Overhill

★★★★★

April 8, 2024

What a fantastic find! I took my engagement ring in for a resize and a good cleaning, as it had been a while since it was polished. The service was prompt, and I was amazed by how quickly they turned it around—barely two days! The staff was super friendly and made me feel comfortable throughout the whole process. They even suggested using a different setting for a more modern look, which I hadn’t considered before. It made the whole experience even more enjoyable. I did have to wait a little longer than I anticipated to pick it up, as they were busy with other customers, but the wait was worth it. I walked out with a ring that looked brand new and fit perfectly. Overall, I would definitely recommend this place for their skilled craftsmanship and attentive customer service!

👍 6 👎 2

Marco Esposito

★★★★★

November 29, 2023

I just had my watch repaired here, and I couldn't be happier! The team was friendly and very professional. They replaced the battery and even cleaned it, making it look as good as new. The best part? Their prices were really reasonable! I was a bit worried about the timeline since I needed it for an upcoming event, but they assured me it would be ready in time, and it was! Overall, I had a great experience and will definitely come back if I need any more repairs. Highly recommend!

👍 4 👎 0

Astrid Stewart

★★★★★

November 14, 2023

I recently had an incredible experience at a local jewelry and watch repair service. From the moment I walked in, I was greeted with friendly smiles and a warm atmosphere. The staff was exceptionally knowledgeable, especially Claudia, who took the time to explain the entire process of repairing my grandmother's vintage watch. I was nervous about damaging it further, but her confidence reassured me. They offered a variety of services, from battery replacements to delicate restoration work, which I found really impressive. The pricing was fair and transparent, with no hidden fees. I also appreciated that they provided a timeline for when I could expect my watch to be ready, which they adhered to perfectly. My only minor complaint would be that the shop could use a bit more organization; there were some tools scattered around that made the space feel a little cluttered. However, the quality of service more than made up for it. I can't recommend them enough if you’re looking for a trustworthy place to take your timepieces or jewelry. I’ll definitely be returning for any future needs!

👍 4 👎 1