American Family Insurance - Porter Peterson
Located in Draper, this insurance agency stands out for its exceptional customer service and personalized approach. With a dedicated team, they focus on understanding each client's unique needs, ensuring tailored insurance solutions that offer peace of mind. Their commitment to providing comprehensive coverage at competitive rates sets them apart in the industry. The agency is also conveniently accessible, featuring a wheelchair-accessible entrance to welcome all clients.
With a strong focus on building long-term relationships, the team goes above and beyond to educate clients about their options, making the insurance process less daunting. Whether it's auto, home, or life insurance, clients can trust this agency to deliver quality service and reliable coverage that fits their lifestyle.
Amenities
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Wheelchair accessible entrance
Accessibility
Latest Feedback
- "I've been with this agency for a couple of years now, and I couldn’t be happier with the service! The agent took the time to explain all my options, which helped me choose the best coverage for my needs. Plus, I ended up getting a better rate than I expected. Highly recommend!"
"What I appreciate most about this agency is the personal touch. The agent really took the time to understand my family's specific needs and helped us find a policy that covers everything we wanted. It felt great to have someone genuinely looking out for us, and the savings were a nice bonus!"
"Switching to this agency was one of the best decisions I made. They saved me hundreds on my home and auto insurance! The agent was thorough and made sure I understood all the details. I felt confident in my coverage choices, and the customer service has been outstanding. Truly a great experience!"
Customer Reviews
What People Say
Chen Gibson
June 6, 2025
What a fantastic experience! This agency made the daunting task of selecting insurance so much easier. Porter was incredibly knowledgeable and took the time to answer all my questions without making me feel rushed. I was particularly impressed by how he explained the fine print and nuances of the policies; it really helped me feel informed and confident in my choices. The environment in the office was welcoming, and the staff were all very polite. I do think it would be beneficial if they extended their hours a bit during the week for those of us who work late. Regardless, I walked away feeling like I had received great value for my money. Highly recommend!
Imogen Takahashi
October 30, 2024
I had a great experience with my recent insurance policy purchase! The staff here were attentive and made the whole process easy to navigate. Porter was particularly helpful in walking me through my auto coverage options. It was clear he wanted to make sure I understood everything. The only small suggestion I have is to include more detailed brochures of the policies available; it would help a visual learner like me to grasp the options better. Overall, I’m very satisfied and feel secure knowing my family is well-covered. I will definitely return for future insurance needs!
Gary Jackson
September 9, 2024
I recently switched my auto insurance to this agency and couldn't be happier! The process was straightforward, and the staff was incredibly friendly. They took the time to explain every detail of my policy, ensuring that I understood my coverage options. I felt valued as a customer, which is hard to find these days. The only thing I wish they could improve is offering weekend hours, as I often find it challenging to take time off work during the week. Overall, a great experience so far!
Noah Eastman
January 22, 2024
I recently moved to the area and needed to get new insurance policies set up for my home and vehicle. This agency came highly recommended, and I’m so glad I reached out! The entire process was seamless, and I appreciated the thoroughness of the agent. They provided me with multiple quotes and helped me understand the differences in coverage. The only downside was that I felt the initial wait time for the appointment was a bit long, but once I was in, I received excellent service. I now feel secure knowing that I have comprehensive coverage! I definitely recommend them to anyone looking for affordable rates and excellent customer service.
Donna Mercer
November 16, 2023
I can’t say enough good things about my experience with this agency. From the initial consultation, I felt like I was in the hands of a true professional. Porter Peterson took the time to understand my unique needs and worked diligently to find the right coverage for my family. He presented various options and made sure I felt comfortable with my choices. It was refreshing to see that he wasn’t just trying to sell me the most expensive plan but genuinely wanted to find the best fit for us. I was particularly impressed by how he followed up after the policy was in place to ensure I was satisfied and to answer any questions I had. Additionally, the office was impressively organized and had a welcoming atmosphere. The only feedback I have is that it would be great if they could offer an online chat feature for quicker inquiries. Overall, I highly recommend this agency to anyone looking for reliable insurance that’s catered to your specific needs!
Today
Opening Hours
| Monday | 9AM–5PM |
|---|---|
| Tuesday | 9AM–5PM |
| Wednesday | 9AM–5PM |
| Thursday | 9AM–5PM |
| Friday | 9AM–5PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Insurance agency Loc: 40.5292 / -111.859
Plan your visit
Weather
- Draper
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|---|---|---|
| feels like | N/A °F |