B & C Auto
Located in the heart of Norwich, this auto repair shop stands out for its commitment to exceptional service and customer satisfaction. With a team of highly skilled technicians, they specialize in a wide range of auto repair services, ensuring that every vehicle receives the care it deserves.
The shop prides itself on using quality parts and modern diagnostic equipment, which enables them to deliver accurate assessments and efficient repairs. Customers appreciate the transparent communication and honest recommendations, making it a trusted choice for both routine maintenance and complex repairs. Whether it's an oil change, brake service, or engine repair, this auto repair shop is dedicated to keeping vehicles running smoothly and safely on the road.
Amenities
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Onsite services
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Wheelchair accessible parking lot
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Oil change
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Mechanic
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Restroom
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Appointments recommended
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Credit cards
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Debit cards
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NFC mobile payments
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Credit cards
Service options
Accessibility
Offerings
Amenities
Planning
Payments
Latest Feedback
- "I had a fantastic experience here! The staff was incredibly knowledgeable and took the time to explain everything that needed to be done on my car. I felt confident in their recommendations and the repairs were completed faster than I expected. Highly recommend!"
"This place is a gem! I brought my car in for a check-up and was pleasantly surprised by how thorough they were. They found an issue that I wasn't even aware of and fixed it quickly. The pricing was fair, and the customer service was top-notch. I will definitely return!"
"I was impressed by the level of professionalism here. After my car broke down unexpectedly, they were able to fit me in the same day. They diagnosed the problem quickly and got me back on the road without breaking the bank. I appreciate their honesty and efficiency."
Customer Reviews
What People Say
Delilah Brookfield
August 24, 2025
As someone who's not very familiar with car repairs, I was anxious about bringing my vehicle in for some work. However, my experience here was nothing short of exceptional! The entire team was incredibly patient and explained every step of the process to me. I had a check engine light on, and they took the time to diagnose the issue thoroughly. They even provided me with a complimentary ride back home while the work was done, which was a thoughtful gesture. I also loved that they offered to show me the old parts that were replaced; it made me feel more involved in the process. My car has been running great ever since! If I had to mention one area for improvement, it would be that sometimes the wait for a service appointment can be a bit long, but it’s totally worth it. I'm so relieved to have found a place I can trust for my car's needs. I can't recommend them enough!
Emeka Morgan
January 2, 2025
I brought my car in to replace the brakes and was impressed with how efficient the process was. The staff was welcoming and made sure I was informed about the estimated time for the repairs. The work was done well, and I can definitely feel the difference in my car’s stopping power! They also performed a complimentary inspection during the service, which gave me peace of mind about the overall condition of my vehicle. My only critique would be the limited Saturday hours; I'd prefer to have service options on weekends. Nonetheless, I will be returning for future repairs because of the excellent work and great atmosphere. Thank you for making the car repair experience less stressful!
Harper Howard
December 30, 2024
After a less-than-stellar experience at another shop, I was hesitant to try another auto repair place, but I’m so glad I chose this one! The technician who helped me was incredibly knowledgeable and took the time to show me exactly what needed fixing. They provided me with a detailed breakdown of costs, which I really appreciated. I felt like I was in good hands throughout the entire process. The repairs were completed quickly, and they even offered a warranty on the work done, which gave me peace of mind. My only suggestion would be to improve their online booking system; it took a bit of time to get through on the phone. Other than that minor hiccup, I had a stellar experience and will be returning for future services. Highly recommend this place for anyone looking for honest and reliable auto repairs!
Eloise Martinez
September 8, 2024
What an incredible find! I had a minor issue with my car's alignment, and I took it to this auto shop based on a friend's recommendation. From start to finish, my experience was fantastic. The staff greeted me with smiles and really took the time to listen to my concerns. They went above and beyond to ensure I understood what was wrong and how they planned to fix it. Plus, their prices were very reasonable compared to other shops I had visited in the past. While I was waiting, I noticed how organized and clean the workshop was; it really gave me confidence in their work ethic. The only thing I would suggest is to have a few more seats in the waiting area, as it got a bit crowded while I was there. Other than that, I couldn't ask for a better experience. My car drives like new, and I’ll definitely be back for future maintenance. Highly recommend this place!
Nova Welsh
November 13, 2023
I recently took my car in for some routine maintenance, and I couldn't be happier with the service I received. From the moment I walked in, the staff was friendly and attentive. They explained everything they were going to do in detail, which made me feel confident about leaving my car with them. I appreciated that they didn't try to upsell me on unnecessary services—just honest, straightforward advice. The waiting area was clean and comfortable, with complimentary coffee, which was a nice touch while I waited. Overall, my car was ready earlier than expected, and it ran like a dream afterward. My only minor critique would be that the parking lot could be a bit more organized; it was a bit tricky to find a space when I arrived. However, this small issue certainly doesn’t overshadow the fantastic service I received. I’ll definitely be coming back for any future repairs or maintenance. Highly recommend it!
Today
Opening Hours
| Monday | 8 AM–5 PM |
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| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Auto repair shop Loc: 41.5536 / -72.0522
Plan your visit
Weather
- Norwich
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