Bank of America (with Drive-thru ATM)

Bank of America (with Drive-thru ATM)

Located in Grand Rapids, this bank stands out for its commitment to customer service and convenience. With a modern facility and a drive-thru ATM, clients can seamlessly manage their banking needs without stepping inside.

The bank offers a comprehensive range of financial services, from personal banking to investment advice, catering to individuals and businesses alike. Clients appreciate the knowledgeable staff who are always ready to assist with financial inquiries and provide tailored solutions.

With its consistent operating hours throughout the week, the bank ensures accessibility for all customers, making it a reliable choice in the community.

• 3886 Plainfield Ave NE, Grand Rapids, MI 49525, United States
• (616) 363-7242

Latest Feedback

"I had a fantastic experience at this bank! The staff was incredibly friendly and helped me set up my new account without any hassle. I appreciated the straightforward approach and the clear explanations they provided. Plus, the drive-thru ATM made my visits super convenient, especially on busy days."

"This bank has been my go-to for several years now. I love how easy it is to access my accounts online and through the mobile app. When I needed assistance with a loan, the team took the time to walk me through all my options, and I felt confident in my decision. Highly recommend!"

"I recently visited for some financial advice, and I was pleasantly surprised by how personable and attentive the staff was. They really took the time to understand my needs and offered great suggestions that fit my situation perfectly. The atmosphere is welcoming, making it a pleasant experience every time."

Customer Reviews

What People Say

Grace Howard

★★★★★

July 18, 2025

As someone who’s been banking for years, I have to say that my recent experience at this bank was quite positive. The staff truly goes above and beyond to help you navigate through any banking issues. I had a complicated situation with my account, and the representative I spoke with was incredibly knowledgeable and took the time to walk me through the resolution step by step. I felt reassured and valued as a customer, which is so important. Their drive-thru ATM also made it super convenient for when I needed to make a quick deposit without going inside. The only downside was the limited operating hours – I found it a bit difficult to manage my visits around their schedule, especially since they close on weekends. If they could consider adding a few extra hours, that would definitely enhance the overall experience. Still, I left feeling satisfied and more connected to my bank than ever before. Highly recommend their services!

👍 6 👎 1

Catherine Ricci

★★★★★

August 26, 2024

I recently visited a local bank and I must say, I was impressed! From the moment I walked in, the staff made me feel welcomed. I needed assistance with setting up a new checking account and the representative was incredibly patient, answering all of my questions thoroughly. I appreciated that they took the time to explain all the options available without rushing me. The atmosphere was professional yet friendly, which can be hard to come by in financial institutions. One feature I particularly loved was the drive-thru ATM; it was incredibly convenient! I was able to deposit checks without having to step inside, which saved me so much time. The only thing I would suggest is extending their Saturday hours, as I found it a bit challenging to visit during weekdays due to my work schedule. Overall, I had a fantastic experience and would highly recommend this bank to anyone looking for great service and convenience!

👍 3 👎 2

Amy Shepherd

★★★★★

April 30, 2024

I had to visit a nearby bank for some personal banking needs and I was pleasantly surprised! The staff was really friendly and eager to help. I was in and out quickly, which is always a plus. The ATM outside made it super easy for me to make quick transactions without any hassle. However, I wish they had extended hours on weekends for those of us who work during the week. That would certainly make things easier! Overall, I had a great visit and would definitely come back in the future.

👍 3 👎 0