Bank of America (with Drive-thru ATM)
Located in the heart of Spokane, this bank offers a reliable range of financial services tailored to meet the needs of both individuals and businesses. With a commitment to exceptional customer service, clients can expect knowledgeable staff ready to assist with everything from personal banking to investment solutions. The convenience of a drive-thru ATM adds to the accessibility, allowing customers to manage their finances efficiently without stepping inside the branch. Open Monday through Friday, this bank is dedicated to providing a seamless banking experience that prioritizes customer satisfaction.
Whether you're looking to open a new account, apply for a loan, or simply need assistance with your existing services, the friendly team is always available to help. Clients appreciate the welcoming atmosphere and the straightforward approach to banking, making it an ideal choice for those in Spokane seeking trustworthy financial services.
Latest Feedback
- "I've been a customer for years, and I can't say enough good things about my experience here. The staff is always friendly and ready to help with any questions I have. I especially love the drive-thru—it makes banking so much easier when I'm in a hurry. They've helped me set up my accounts and even answered some tricky questions about loans. Highly recommend!"
"As a small business owner, I rely heavily on my bank for various services. This location has been a lifesaver! The team understands the unique challenges of running a business and provides tailored solutions that really work for me. Plus, the customer service is top-notch. They make me feel valued every time I walk in. It's a great place to bank!"
"I recently changed my bank to this one after a friend recommended it. I was pleasantly surprised by how welcoming everyone was. The process to open my account was quick and straightforward. I also appreciate the convenience of the drive-thru ATM, which has saved me a lot of time. The staff genuinely cares about their customers, and that makes all the difference."
Customer Reviews
What People Say
Jordan Girard
May 5, 2025
I recently visited my local bank branch to open a new savings account, and I couldn't be happier with the experience! From the moment I walked in, the staff were welcoming and incredibly knowledgeable. They took the time to explain all my options and answered every question with patience and clarity. I was particularly impressed with how efficiently they processed my application. It was all done in less than 30 minutes! The branch itself was clean and well-organized, which made the visit pleasant. One small suggestion would be to have more signage directing customers to the various services offered, as it took me a minute to find the right line. Overall, I left feeling valued as a customer, and I highly recommend this branch for anyone looking for friendly and professional service.
Chiara Gray
April 25, 2025
I’ve been a customer at this bank for a few years now, and while I appreciate the friendly staff and their willingness to help, there are areas where I think they could improve. The in-branch service is generally good, and I’ve had great interactions with the tellers; they really know their stuff! What I find frustrating, though, is the limited hours of operation. It’s tough to fit banking into my schedule when they’re closed on weekends. I also had an issue with a transaction once, and the follow-up took longer than I anticipated. I understand things can be busy, but timely communication is so important in banking. Still, I appreciate their customer service and will continue to bank here, hoping for improvements in efficiency.
Lily Long
October 13, 2024
What a delightful experience at this bank! I had to deposit a check and decided to use the drive-thru ATM for the first time. It was super convenient and the technology was impressive. The machine guided me through every step, and I loved how quickly my transaction was completed. The staff on duty were also very helpful with my questions about online banking. They provided me with tips that made managing my account so much easier. However, I wish they could extend their hours on weekends. I often find myself needing to handle banking matters on Saturdays, and it’s a bit inconvenient that they’re closed. All in all, though, I’m happy with the service and will definitely be back!
Emily Riverside
June 17, 2024
I had a pleasant experience at this bank recently when I needed assistance with a loan application. The loan officer was incredibly understanding and walked me through the process, ensuring I had all the necessary documents. What I appreciated most was their willingness to explain things in layman's terms; I didn't feel overwhelmed at all. The atmosphere in the branch was friendly, and I really felt at ease during what can be a stressful process. However, I did notice that there was a slightly longer wait time than I expected, even with an appointment. Perhaps they could consider adding more staff during peak hours to improve efficiency. Other than that, I left feeling confident about my application and was grateful for the support I received.
Maverick Price
November 16, 2023
I stopped by this bank to set up a checking account, and I was pleasantly surprised by how smooth the process was! The staff was really friendly and guided me through everything I needed to know. They took their time to explain the features of the account, which was helpful since I’m not very tech-savvy. I also liked that they offer online banking options; it makes managing my finances a breeze! One minor issue, though, was the wait time. I had to wait about 15 minutes before being attended to, and it would be great if they could improve that aspect. Nonetheless, the overall experience was positive, and I’m glad to have chosen this bank for my banking needs.
Today
Opening Hours
| Monday | 9 AM–4 PM |
|---|---|
| Tuesday | 9 AM–4 PM |
| Wednesday | 9 AM–4 PM |
| Thursday | 9 AM–4 PM |
| Friday | 9 AM–4 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Bank Loc: 47.7699 / -117.404
Plan your visit
Weather
- Spokane
| Temperature | N/A °F | |
|---|---|---|
| feels like | N/A °F |