Bates Auto & Truck Service Inc
Located in the heart of Wakeman, this auto repair shop stands out for its commitment to quality service and customer satisfaction. With a team of skilled technicians, they offer a wide range of services, from routine maintenance to complex repairs. Customers appreciate the shop's transparent pricing and detailed explanations of necessary work, ensuring that they feel informed and confident in their automotive decisions.
The shop prides itself on using high-quality parts and the latest technology to diagnose and fix vehicle issues efficiently. Open Monday through Friday, they cater to busy schedules while providing a welcoming and knowledgeable environment for all automotive needs.
Amenities
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Oil change
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Mechanic
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Restroom
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Appointments recommended
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Credit cards
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Debit cards
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Credit cards
Accessibility
Offerings
Amenities
Planning
Payments
Latest Feedback
- "I recently took my car in for a check-up, and I couldn't be happier with the service! The staff was friendly and took the time to explain what needed to be done. They even showed me the parts they replaced, which made me feel valued as a customer. My car runs better than ever now!"
"What impressed me most was the honesty of the team. I was worried about a major repair, but they thoroughly inspected my vehicle and assured me it was a minor issue. They could have easily charged me more, but they prioritized my safety and satisfaction instead. Highly recommend!"
"I had a fantastic experience here when my truck broke down unexpectedly. They were able to fit me in on short notice and worked quickly to get me back on the road. Their expertise was evident, and I felt like I was in good hands. The best part? The repair was completed ahead of schedule and at a fair price!"
Customer Reviews
What People Say
Brandon Becker
March 20, 2025
I recently took my car in for some routine maintenance, and I have to say, the experience was top-notch. The staff were incredibly welcoming from the moment I walked in. They took the time to explain what my car needed and even pointed out a few things I hadn’t noticed. I appreciated their transparency and the fact that they didn’t try to upsell me on unnecessary services. The waiting area was clean and comfortable, making the wait much more pleasant than I expected. I was in and out within a couple of hours, which was impressive considering they had quite a few cars in the shop. The only minor issue was the Wi-Fi connection, which was a bit spotty, but that didn't detract from my positive experience overall. I left feeling confident in the work they had done and relieved that my car was in good hands. I’ll definitely be returning for my next service and recommending them to friends and family. Five stars for their professionalism and customer service!
Balthazar Prague
August 25, 2024
I just had my vehicle serviced here, and I am so impressed with the overall experience! The staff were courteous and really knowledgeable about their craft. They were happy to answer all my questions and didn’t rush me through the process. I appreciated their straightforward quote and the fact that they broke down all the costs for me. It was refreshing to see such transparency! The only thing I would suggest is that they could provide a little more seating in the waiting area, as it got quite crowded during my visit. Other than that, fantastic service and I will definitely return for my future auto needs!
Seraphina Westbrook
August 24, 2024
I can't praise this place enough! From the moment I stepped in, the staff treated me like family. They were thorough, explained everything in detail, and the ambiance of the shop was inviting and clean. They are professionals who genuinely care about their customers. I brought in my old truck for some pretty extensive work, and they kept me updated throughout the process. The timeline was accurate, and the quality of work was outstanding! They even offered me a discount since I was a first-time customer, which was a nice surprise. I will definitely be returning for all my automotive needs. If you're looking for a reliable and trustworthy shop, this is it!
Josephine Montague
December 28, 2023
I had an amazing experience! A friend recommended this auto repair shop, and I couldn't be happier. The team was friendly and really took the time to listen to my car troubles. They diagnosed the issue quickly and provided a detailed rundown of the repairs needed. I felt like I was in good hands the entire time! Plus, the pricing was reasonable, and I appreciated their honesty throughout the process. The only downside was that it took a little longer than I had anticipated, but given the thoroughness of the repair, it was worth the wait. I will be a return customer for sure!
Clara O'Malley
October 11, 2023
Absolutely fantastic service! I went in for a quick oil change, and they were super efficient. The staff was friendly and knowledgeable. I was in and out in no time at all, and they even checked my tire pressure without me asking. Highly recommend!
Today
Opening Hours
| Monday | 8:30 AM–5:30 PM |
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| Tuesday | 8:30 AM–5:30 PM |
| Wednesday | 8:30 AM–5:30 PM |
| Thursday | 8:30 AM–5:30 PM |
| Friday | 8:30 AM–5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Auto repair shop Loc: 41.3339 / -82.34
Plan your visit
Weather
- Wakeman
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