Truist

Truist

Situated in the heart of Baltimore, this bank offers a comprehensive range of financial services tailored to meet the needs of both individuals and businesses. With a commitment to customer satisfaction, the bank prides itself on its knowledgeable staff who are always ready to assist clients with personalized solutions. The modern facilities provide a welcoming atmosphere, ensuring a comfortable banking experience.

Open six days a week, including convenient Saturday hours, customers can access their banking needs with ease. The bank's online and mobile banking features are robust, allowing clients to manage their finances anytime, anywhere. With a strong emphasis on community engagement, this institution actively participates in local initiatives, striving to make a positive impact in Baltimore and beyond.

• 3805 Boston St, Baltimore, MD 21224, United States
• in The Shops at Canton Crossing
• (443) 873-4660

Latest Feedback

"I had a fantastic experience at this bank! The staff was incredibly helpful and took the time to explain all my options for a new savings account. I felt valued as a customer, and it was refreshing to see such dedication to service. Plus, the online banking platform is super user-friendly, making it easy for me to keep track of my finances."

"This bank has been a lifesaver for my small business. The team is always available to answer my questions and provide guidance on loans and credit. I really appreciate their personalized approach, which makes me feel like more than just a number. Their flexible hours also make it easy to fit banking into my busy schedule."

"I recently opened a checking account, and I couldn't be happier. The process was smooth and efficient, thanks to the friendly staff. They made sure I understood all the features of my new account. I also love the fact that they offer Saturday hours, which is perfect for those of us who work during the week. Highly recommend!"

Customer Reviews

What People Say

Linda Ward

★★★★★

May 4, 2024

I can’t say enough good things about my experience at this bank! From the moment I walked in, I was greeted with warm smiles and a friendly atmosphere that instantly put me at ease. The tellers were incredibly knowledgeable and took the time to answer all my questions about their services. I was particularly impressed by their commitment to helping customers navigate their financial needs, especially when it comes to mortgages and loans. I had a consultation regarding a home loan, and the representative was so thorough, going over all the details and options without making me feel overwhelmed. They really take the time to ensure you understand everything, which I find refreshing compared to my past banking experiences. I also love their mobile app — it’s super convenient for on-the-go banking, and I’ve never had any issues with it. The only small issue I faced was that sometimes the drive-thru line can get a bit long, especially on Fridays. But honestly, the excellent service more than makes up for it. Overall, I’m really happy with my decision to bank here and will continue to recommend them to my friends and family. If you’re in the market for a new bank, definitely give them a try. You won’t regret it!

👍 8 👎 2

Zephyr Lopez

★★★★★

October 24, 2023

I recently had the chance to visit a local bank after moving to the area, and I must say, I was pleasantly surprised by my experience. As someone who has dealt with various banks in the past, I can confidently say that this one stands out. The staff was incredibly welcoming and eager to assist me with opening a new account. I appreciated how patient they were while explaining the different account options and fees. They didn’t rush me at all, which made me feel valued as a customer. I also loved that they offer Saturday hours. It made it so much easier for me to find a time that fit my busy schedule. The branch itself was clean and well-organized, which is always a plus in my book. However, I did notice that there's a bit of a wait during peak hours, so it might be wise to go in early if you can. Despite that, the overall service was efficient and friendly. I left feeling confident about my decision to bank here, as I believe they genuinely care about their customers. I also appreciated their online banking options, which are user-friendly and have made managing my finances much easier. All in all, a great start to my banking journey here. I would definitely recommend checking them out if you're looking for a place that puts customer service first. Just be prepared for some potential wait times during busy periods, but don’t let that deter you from visiting!

👍 5 👎 2