Bert's Gene Brown Transmission
Located in San Antonio, this transmission shop stands out for its commitment to quality service and customer satisfaction. With a team of skilled technicians, they specialize in diagnosing and repairing all types of transmission issues, ensuring that every vehicle receives top-notch care. Customers appreciate the shop's transparency in pricing and the thorough explanations provided during the repair process.
Open Monday through Friday, the shop offers convenient hours for working individuals, making it easier for customers to get the service they need without disrupting their schedules. Known for their friendly atmosphere and professional approach, this transmission shop is dedicated to keeping vehicles running smoothly, making it a trusted choice for drivers in the area.
Latest Feedback
- "I had a fantastic experience here! The staff took the time to explain my transmission issues in detail and provided me with a clear estimate. They were honest about what needed to be done, and I felt confident leaving my car in their hands. My vehicle runs like new, and I couldn't be happier with the service I received!"
"I was really impressed by the level of professionalism at this shop. They were quick to diagnose my problem and got my car back to me faster than I expected. The team was friendly and answered all my questions without making me feel rushed. I highly recommend them for anyone needing transmission work."
"As someone who has dealt with various auto shops, I can confidently say this place is a gem. The customer service was exceptional, and I felt valued as a customer. They even followed up after the repair to ensure everything was working well. It's rare to find such dedication to customer care nowadays!"
Customer Reviews
What People Say
Ethan Fraser
June 11, 2025
I recently had my car serviced at a local transmission shop, and I have to say, I was thoroughly impressed! From the moment I walked in, the staff greeted me warmly, making me feel comfortable and valued as a customer. They took their time to explain the issues with my transmission in a way that was easy to understand, which I really appreciated. The mechanic also offered to show me the worn-out parts, which was a nice touch and helped me trust their recommendations. The turnaround time was fantastic; I dropped off my car in the morning, and it was ready by early afternoon. I was also pleasantly surprised by how reasonable the prices were compared to other shops I had called. One small piece of constructive feedback would be to improve the waiting area; while it was clean, it could use some magazines or a coffee machine for those waiting on service. Overall, I left feeling satisfied not just with the quality of service but also with the transparency and customer care provided. I highly recommend this place if you're in need of transmission work!
Vikram Rainwater
December 29, 2024
I had a wonderful experience at this transmission shop recently! I was having trouble with my vehicle, and I was unsure where to take it. A quick online search led me here, and I'm so glad it did. The mechanics were not only knowledgeable but also took the time to explain the issues I was having in detail. I appreciated that they didn't rush me and answered all my questions. The work was done efficiently, and my car feels like new again! What stood out the most was the transparency in pricing; they provided a detailed breakdown of what I was paying for, which made me feel more at ease. If I had to offer one piece of advice, it would be to perhaps offer a loyalty program for returning customers, as I will definitely be back for any future transmission needs. Overall, highly recommend this place for its great service and friendly atmosphere!
Alastair Wellington
September 25, 2024
Absolutely love this place! They were quick, efficient, and really know their stuff. My car was running perfectly after just a few hours. A bit more seating in the waiting area would be nice, but that’s minor. Highly recommend!
Aiden Fournier
June 28, 2024
Just had my transmission serviced, and I’m thoroughly impressed! The team was super friendly and explained everything in detail, which made me feel confident in their work. The service was quick, and my car is performing better than ever! One minor suggestion would be to improve the coffee options for customers waiting, but that's just a small detail. Great job overall!
Kevin Bell
January 4, 2024
I had my first visit to this transmission shop a few days ago after my friend's recommendation, and I couldn't be happier! The staff was incredibly friendly and took the time to walk me through the entire process. I felt like they genuinely cared about fixing my car rather than just trying to sell me something. The pricing was clear from the start, and there were no hidden fees. It was a quick turnaround, and I had my car back the same day! The only thing I noticed was that they could have had a bit more seating in the waiting area, but overall, a fantastic experience. I will definitely return for any future transmission issues!
Today
Opening Hours
| Monday | 7 AM–5:30 PM |
|---|---|
| Tuesday | 7 AM–5:30 PM |
| Wednesday | 7 AM–5:30 PM |
| Thursday | 7 AM–5:30 PM |
| Friday | 7 AM–5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Transmission shop Loc: 29.5463 / -98.4114
Plan your visit
Weather
- San Antonio
| Temperature | N/A °F | |
|---|---|---|
| feels like | N/A °F |