Big O's Lube & Services
Located in the heart of Stephenson, this auto repair shop stands out for its commitment to quality service and customer satisfaction. With a team of experienced technicians, they specialize in a variety of automotive services, ensuring that every vehicle receives the expert care it deserves. The shop prides itself on transparent pricing and thorough diagnostics, making it a trusted choice for local drivers.
Open Monday through Friday, the shop accommodates busy schedules, providing efficient service without compromising on quality. Whether it's routine maintenance or more complex repairs, customers can rely on their dedication to getting vehicles back on the road safely and promptly.
Amenities
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Oil change
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Mechanic
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Restroom
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Appointments recommended
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Credit cards
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Debit cards
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NFC mobile payments
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Credit cards
Accessibility
Offerings
Amenities
Planning
Payments
Latest Feedback
- "I had a fantastic experience here! The staff was incredibly knowledgeable and took the time to explain the issues with my car in a way I could understand. They didn't try to upsell me on unnecessary repairs, which I really appreciated. My car has been running smoothly since the service, and I will definitely return for future maintenance."
"What impressed me the most was the speed and efficiency of the service. I was in and out in no time, and they even offered a complimentary inspection while I waited. The team was friendly and made me feel comfortable, which is often hard to find in auto repair. Highly recommend this place for anyone looking for reliable service!"
"As a new customer, I was pleasantly surprised by the level of professionalism here. The waiting area was clean and welcoming, and the staff was attentive and respectful. They kept me updated on the progress of my vehicle, and the pricing was fair. I left feeling confident in my car's performance and grateful for the honest service I received."
Customer Reviews
What People Say
Michael Kato
July 2, 2025
I've been coming here for regular maintenance on my car for over a year now, and I can't speak highly enough about the service I receive each time. The staff is incredibly knowledgeable, taking the time to explain what needs to be done without overwhelming jargon. During my last visit, I had an oil change and they also checked my brakes, letting me know they still had plenty of life left. I appreciated their honesty and that they didn't try to upsell me on unnecessary services. The waiting area is clean and comfortable, equipped with coffee and snacks, which I found delightful. My only suggestion would be to extend their hours a bit on Saturdays, as I would love to come in for services on the weekends. Overall, a fantastic place for all your auto needs!
Lavinia Stephens
November 7, 2024
Absolutely love this place! The team is super friendly and knowledgeable. I had an oil change done and I was in and out in no time. Their attention to detail is impressive, and I felt very well taken care of. Highly recommend!
Eloise Martinez
September 24, 2024
I had a wonderful experience here! Their staff was attentive and gave me a clear understanding of what my car needed. I appreciate their honesty and will definitely return for future services. The pricing is also reasonable!
Astrid De La Cruz
July 5, 2024
As someone who isn't particularly savvy about cars, I've always felt anxious about taking my vehicle in for repairs. However, my experience here changed that. The mechanics were both friendly and patient, taking the time to answer all of my questions. I had a tire rotation and some routine maintenance done, and the service was prompt and thorough. They even provided a detailed report on the condition of my tires and brakes, which was really reassuring. I did notice that the price was a bit higher than I anticipated, but the quality of work made it worth it. I would definitely recommend this place to anyone needing reliable service and a friendly atmosphere.
Jacob Roberts
April 4, 2024
Great service and really nice staff! I had my brakes checked, and they did a fantastic job. The only downside was the slight wait time, but it was well worth it for the quality of work.
Today
Opening Hours
| Monday | 8 AM–5 PM |
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| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–12 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Auto repair shop Loc: 45.407 / -87.6105
Plan your visit
Weather
- Stephenson
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| feels like | N/A °F |