Bill Hicks - State Farm Insurance Agent

Bill Hicks - State Farm Insurance Agent

Located in Schertz, this insurance agency stands out for its commitment to personalized service and community involvement. With a dedicated team of professionals, they offer a comprehensive range of insurance products tailored to meet the unique needs of each client. Whether it's auto, home, or life insurance, customers can expect expert advice and support every step of the way.

Their knowledgeable agents take the time to understand each client's circumstances, providing customized solutions and ensuring peace of mind. The agency prioritizes building long-term relationships, making them a trusted partner for all insurance needs in the Schertz area. Their reputation for reliability and customer satisfaction sets them apart in the competitive insurance market.

• 210 FM78, Schertz, TX 78154, United States
• (210) 658-4642

Latest Feedback

"I recently switched my insurance to this agency and couldn't be happier with my decision. The staff was incredibly knowledgeable and took the time to explain all my options clearly. They really helped me find a policy that fits my budget and needs perfectly. It felt great to have someone genuinely looking out for my best interests."

"What a fantastic experience! I had a claim to file, and the team was there for me every step of the way. They guided me through the process and made it so much easier than I anticipated. I appreciate their prompt communication and support during what could have been a stressful time. Highly recommend!"

"I've been a client for several years, and the service has always been exceptional. The agents are friendly and attentive, always ready to answer any questions I have. They truly care about their clients and go above and beyond to ensure that I have the right coverage. It’s refreshing to work with a team that values personal connection and service."

Customer Reviews

What People Say

Jordan Stormborn

★★★★★

May 19, 2025

I recently switched my home insurance to this agency and I couldn't be happier! The agent was so attentive and made sure I got the best coverage tailored to my needs. They walked me through all the paperwork and patiently answered every question I had. The process was surprisingly quick, and I appreciated the follow-up call to ensure everything was in order. The only thing I wished for was extended hours during the week; it can be tough to fit a visit into my busy schedule. Still, the service I received was top-notch, and I feel much more secure with my new policy.

👍 5 👎 0

Lyra Ellington

★★★★★

November 16, 2024

What a fantastic experience! I had a few questions regarding my existing policy, and the agent was incredibly knowledgeable and helpful. They provided clear answers and even helped me identify areas where I could save money. It’s hard to find such reliable service nowadays. The only thing that could improve is the office's parking situation—sometimes it gets a little tight. But overall, I left feeling satisfied and confident in my insurance choices!

👍 1 👎 0

Jonathan Duncan

★★★★★

June 8, 2024

I cannot say enough good things about my experience here! From the moment I walked in, I was greeted with a warm smile, which immediately put me at ease. The agent I worked with took the time to explain all my options for auto insurance, ensuring I understood everything clearly. They offered personalized recommendations that saved me quite a bit on my premiums without sacrificing coverage—a win-win! I also appreciated that they didn’t rush me through the process. The office is bright and welcoming, making it a pleasant environment. My only minor feedback would be about the wait time for an appointment; it can get busy at peak hours. However, the service was well worth it. If you're looking for knowledgeable agents who genuinely care about their clients, I highly recommend giving them a visit!

👍 2 👎 1