Broad Street Motors
Located in the heart of New Castle, this auto repair shop stands out for its commitment to quality service and customer satisfaction. With a team of skilled technicians, they specialize in a wide range of automotive services, ensuring that every vehicle receives the attention it deserves.
The shop’s reputation for reliability is bolstered by its transparent pricing and thorough diagnostics, making it a trusted choice for both routine maintenance and complex repairs. Customers appreciate the friendly atmosphere and the knowledgeable staff who take the time to explain repairs in detail, fostering a sense of confidence and trust. Whether it's a simple oil change or a more involved repair, this shop is dedicated to getting customers back on the road safely and efficiently.
Amenities
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Onsite services
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Wheelchair accessible parking lot
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Oil change
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Mechanic
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Restroom
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Credit cards
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Debit cards
Service options
Accessibility
Offerings
Amenities
Payments
Latest Feedback
- "I had an excellent experience here when my car unexpectedly broke down. The staff was incredibly responsive and got me in for a diagnostic the same day. They explained everything clearly and provided fair pricing for the repairs. My car runs better than ever now! Highly recommend their services to anyone in need of honest auto repairs."
"I’ve been taking my vehicles to this shop for years, and I can’t praise them enough! Whether it’s a routine check-up or a more serious issue, they always deliver top-notch service. The technicians are knowledgeable, and they never push unnecessary services. Plus, the waiting area is clean and comfortable while you wait for your car!"
"As a single mom, finding a trustworthy auto repair shop is crucial for me. This place exceeded my expectations. They took the time to explain every detail and worked within my budget to fix my car. I felt valued and respected as a customer, which is rare. I’m so glad I found them; I’ll definitely be returning for future services!"
Customer Reviews
What People Say
Raymond Winthrop
June 1, 2025
I just had my first visit to this auto repair shop, and I’m thrilled with the level of service I received! From the moment I arrived, I felt like a valued customer. The staff is incredibly knowledgeable and takes the time to explain every step of the process. I had an issue with my check engine light, and they not only diagnosed it quickly but also provided me with various options for repair. The transparency in pricing and recommendations was refreshing and made me trust them instantly. They even followed up with me a few days after the repairs to ensure everything was running smoothly. The only minor drawback was that their hours can be a little tricky since they are closed on weekends, which made it a bit challenging for me to find a time to stop by. However, the quality of work and customer service made it all worth it. I’m definitely going back for any future repairs!
Cynthia Wagner
December 10, 2024
I recently took my car in for a routine check-up, and I couldn't be happier with the service I received! The staff was friendly and attentive, which put me at ease right away. They explained everything that needed to be done in clear terms, so I felt completely informed during the process. The wait time was reasonable, and my vehicle was ready exactly when they promised. If there’s one thing I’d suggest, it would be to possibly enhance the waiting area with some more comfortable seating. Overall, I highly recommend this place for anyone needing reliable auto service!
Marco Lefebvre
September 15, 2024
I came here after a friend recommended them for an oil change and tire rotation, and I wasn’t disappointed! The team was super professional and got me in and out quickly. I loved how they kept me informed during the whole process. They even took the time to show me the old oil and filter, which really helped me understand the importance of regular maintenance. The waiting area was clean and stocked with coffee, which I appreciated. The only thing I would suggest is maybe adding some magazines or books to read while waiting. Overall, I’m really impressed and would recommend them to anyone in need of car care!
Freya Vienna
January 19, 2024
I had an excellent experience at this auto repair shop! From the moment I walked in, I was greeted warmly by the service team. I had been having some trouble with my brakes, and the technician took the time to really listen to my concerns. They performed a thorough inspection and explained the issues clearly, providing me with multiple options for repair. I appreciated their honesty in not pushing unnecessary services and their willingness to work within my budget. They even offered a detailed breakdown of the costs involved. I was pleasantly surprised by how quickly they completed the repairs without compromising quality. The atmosphere in the shop is very welcoming, and I felt that my car was in good hands the entire time. My only small critique is that the parking lot could be better organized, as it was a bit tight during peak hours. But overall, I’m extremely satisfied with the service and will definitely return for any future needs!
Today
Opening Hours
| Monday | 9 AM–5 PM |
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| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Auto repair shop Loc: 39.9315 / -85.3655
Plan your visit
Weather
- New Castle
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