Chad and Tracey's Automotive

Chad and Tracey's Automotive

Located in Sierra Vista, this auto repair shop is renowned for its exceptional service and commitment to customer satisfaction. With a dedicated team of skilled technicians, they specialize in a wide range of automotive repairs, ensuring that every vehicle is treated with the utmost care and precision.

What sets this shop apart is their transparent approach to diagnostics and repairs, providing detailed explanations and options to customers. Whether it's routine maintenance or complex repairs, they strive to deliver prompt and reliable service. Their reputation for integrity and quality workmanship has made them a trusted choice in the community, where customers know they can rely on expert advice and fair pricing.

• 4511 N Commerce Dr bldg a, Sierra Vista, AZ 85635
• (520) 266-0861

Latest Feedback

"I had a fantastic experience with this auto repair shop! They diagnosed my car's issue quickly and explained everything in detail, which made me feel comfortable with the repairs. The staff was friendly and professional, and my car runs like new now. I highly recommend them for anyone needing reliable service!"

"I brought my vehicle in for a brake issue, and I was impressed by how thorough they were. They not only fixed the problem but also checked other areas of the car to ensure everything was in good shape. The honesty and transparency during the process really stood out to me. I will definitely return for future maintenance!"

"As a first-time customer, I was pleasantly surprised by the level of service I received. The team took the time to answer all my questions and made sure I understood the repairs needed. It’s rare to find such a trustworthy shop nowadays. I left feeling confident about my car's performance and will be recommending them to my friends!"

Customer Reviews

What People Say

Bennett Hayes

★★★★★

August 3, 2025

What an excellent experience! I had an issue with my car’s brakes and was looking for a trustworthy place to get it fixed. After reading several glowing reviews, I decided to give this shop a try. From the moment I walked in, the staff made me feel welcome. They were attentive and took the time to listen to my concerns. What really stood out was their commitment to transparency. They provided a detailed breakdown of what needed fixing and why, which I found really reassuring. Not only was the service prompt, but the quality of the work was exceptional. I also appreciated their willingness to answer all my questions without making me feel rushed. The only thing I think could improve is the parking situation; it was a bit tight during my visit. But that’s a minor issue compared to the fantastic service I received! If you’re in need of auto repairs, I wholeheartedly recommend checking them out. They certainly earned my trust and my business moving forward.

👍 8 👎 1

Karen Richardson

★★★★★

October 25, 2023

I had a pretty good experience overall, but I think there’s room for improvement. I brought my car in for an oil change and a few minor repairs. The staff was friendly and explained everything they were doing, which is always appreciated. I liked how they double-checked everything before starting any work. The waiting area was nice and had some reading materials, which helped pass the time. However, I did feel like the service took a bit longer than expected for a simple oil change. It wasn’t a huge inconvenience, but I think they could streamline that process a little. That said, the quality of the work was excellent, and I left with a smile on my face knowing my car was in good hands. I would recommend them to anyone looking for reliable auto service.

👍 2 👎 0

Sarah Miller

★★★★★

September 27, 2022

I recently took my car in for some much-needed maintenance and was completely blown away by the level of service I received! The staff was not only friendly but also incredibly knowledgeable. They took the time to explain everything that needed to be done and even showed me parts that were wearing out. I felt like they genuinely cared about my vehicle's performance, which is hard to find these days. The waiting area was comfortable and clean, with complimentary coffee, which was a nice touch. The pricing was transparent, and there were no hidden fees at the end, which I greatly appreciated. My only constructive feedback would be to extend their hours slightly, as it can be tricky for those of us with full-time jobs to get in during the week. Overall, I left feeling satisfied and confident in the work that was done. I will definitely be returning for future repairs and maintenance. Highly recommend them to anyone in need of reliable automotive service!

👍 4 👎 0