Chase Bank
Located in the heart of Rochester Hills, this bank offers a comprehensive suite of financial services designed to meet the diverse needs of both individuals and businesses. With a commitment to customer service, their knowledgeable staff is always ready to provide personalized assistance, ensuring that every visit is a positive experience.
Accessibility is a priority, making it easy for all customers to access their services with wheelchair-friendly entrances and parking. Open six days a week, the bank is conveniently available to assist customers during regular business hours, providing flexibility for those with busy schedules. Whether you're looking to open a new account, secure a loan, or simply need financial advice, this bank stands out for its professionalism and community-oriented approach.
Amenities
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Accessibility
Latest Feedback
- "I recently visited this bank for some personal banking needs and was pleasantly surprised by the level of service I received. The staff was incredibly friendly and took the time to explain all my options clearly. I left feeling confident about my choices and appreciated their patience. It's nice to know that they genuinely care about their customers."
"As a local business owner, I've had to rely on this bank for various financial services, and I couldn't be happier. The team has always been helpful, especially when I've needed assistance with cash transactions for my store. They go above and beyond to ensure that I have what I need, even in emergencies. It's great to have such reliable support nearby."
"I love banking here! The staff is attentive and always ready to help with any questions I have. I had a few issues with my account recently, and they handled everything smoothly and professionally. It’s refreshing to find a place where I feel valued as a customer, and I always leave with a smile after my visits."
Customer Reviews
What People Say
Magnus Hawkins
July 2, 2025
I recently opened an account here, and I must say, I'm quite impressed! From the moment I walked in, the staff was friendly and welcoming. They took the time to explain all the different account options, tailoring their suggestions to my financial needs. I had a couple of questions about online banking, and the representative patiently walked me through the process until I felt comfortable. The ambiance is nice too—bright and open, making the whole experience pleasant. I also appreciate that the bank has a wheelchair accessible entrance, which is great for people who need it. My only small critique would be that the wait times can get a bit long, especially on Fridays, but overall, I feel confident with my decision to bank here. It’s been a positive experience so far, and I look forward to a long relationship with them.
Liu Williams
February 19, 2025
Overall, I’ve had a good experience at this bank. The tellers are friendly and ready to assist, making banking feel less intimidating. I particularly liked how they helped me set up my online banking. It was a breeze! However, I did face a few delays during peak hours. It would be helpful if they could staff up during those busy times. Nonetheless, I appreciate their dedication to customer satisfaction and will continue banking here.
Michael Thatcher
October 30, 2024
I love banking here! The staff is always so friendly and professional. They made the process of opening my business account seamless and stress-free. I couldn't be happier!
Adelaide Westbrook
July 13, 2024
I had a fantastic experience here! The customer service was top-notch, and the staff was very helpful with my loan application. I would highly recommend it to anyone looking for a reliable bank.
Carter Müller
June 21, 2024
Let me just say, I have been a customer for several years, and I continue to be impressed with the level of service I receive. The staff is knowledgeable and genuinely cares about helping you. I recently had an issue with a transaction, and they went above and beyond to resolve it quickly. I was pleasantly surprised at how they kept me updated throughout the process, which reflects their commitment to customer service. I also appreciate the bank’s accessibility features, which make it easy for everyone to get in and out. The only downside I've noticed is that their hours on weekends could be extended a bit; having Saturday hours until later in the day would be great for those of us with busy schedules. Nevertheless, this bank is a solid choice, and I’m grateful for the service they provide!
Today
Opening Hours
| Monday | 9AM–5PM |
|---|---|
| Tuesday | 9AM–5PM |
| Wednesday | 9AM–5PM |
| Thursday | 9AM–5PM |
| Friday | 9AM–5PM |
| Saturday | 9AM–2PM |
| Sunday | Closed |
How to go there
Location
Bank Loc: 42.6823 / -83.1528
Plan your visit
Weather
- Rochester Hills
| Temperature | N/A °F | |
|---|---|---|
| feels like | N/A °F |