Citi

Citi

Located in the heart of Scarsdale, this bank offers a wide array of financial services tailored to meet the needs of both individuals and businesses. With a focus on customer satisfaction, the team is dedicated to providing personalized service that ensures clients feel valued and understood.

The bank stands out for its innovative banking solutions, including user-friendly online banking options and competitive loan rates. Operating six days a week, with convenient hours, it makes banking accessible and efficient for its customers. Whether you’re looking to open a new account, apply for a loan, or seek financial advice, this bank is committed to guiding you on your financial journey with expertise and care.

• 845 Central Park Ave, Scarsdale, NY 10583, United States
• in Greenville Center
• (914) 768-9973

Latest Feedback

"I've been banking here for over five years, and I can honestly say the customer service is outstanding. The staff always greet me with a smile and take the time to answer all my questions. I recently applied for a loan, and the process was smooth and quick. They really made me feel supported throughout."

"What I appreciate most about this bank is their attention to detail. Every time I visit, I feel like a valued customer rather than just another number. The online banking platform is also very user-friendly, making it easy to manage my finances on the go. Highly recommend!"

"As a small business owner, I've had my fair share of banking frustrations, but this place has been a game-changer for me. The advisors are knowledgeable and genuinely care about helping me grow my business. They've provided me with great financial advice and support, which has made a significant difference."

Customer Reviews

What People Say

Timothy Jackson

★★★★★

August 4, 2025

I recently opened a new checking account and I couldn’t be more pleased with the service I received! The staff was welcoming and knowledgeable, making the whole process smooth and easy to understand. They took the time to explain all the different account options and helped me choose the one that fit my needs perfectly. I also appreciated how quickly they processed my application. The branch itself is clean and well-organized, which made for a pleasant visit. I would definitely recommend this bank to anyone looking for a reliable financial institution. My only suggestion would be to extend the Saturday hours a bit longer, as I know it can be tough for working people to make it during the week. Overall, a fantastic experience!

👍 1 👎 0

Gideon Dupont

★★★★★

September 15, 2024

Working with this bank has generally been a positive experience. The atmosphere in the branch is always friendly and welcoming, and I’ve built a good rapport with several of the staff members. They’re quick to help with any questions I have, whether it’s about my account or general financial advice. The mobile app is user-friendly, making it easy for me to manage my finances on the go. However, I feel like the loan approval process could be a bit more transparent. I had some confusion about what documents were needed, and it delayed my application. If they could streamline that process, it would make the experience even better! Overall, I’m satisfied with my banking experience and appreciate the support they offer.

👍 4 👎 0

Clara O'Malley

★★★★★

October 11, 2023

I’ve been a customer for over three years, and I must say, it has been quite the journey! The customer service is generally impressive, especially at the branch I frequently visit. The representatives are always eager to help, and they make sure to address my questions thoroughly. I’ve had a few minor issues with my online banking, and the tech support was quick to provide solutions. I also appreciate the variety of services they offer, from savings accounts to investment advice. However, I did experience a longer-than-expected wait time during a recent visit, which was frustrating. It seems like they could use some extra hands during peak hours, especially at the beginning of the month. Despite this hiccup, I’m happy with my banking choice and would recommend them for their overall commitment to customer satisfaction.

👍 4 👎 0