Citi
This Surfside bank is dedicated to providing exceptional financial services tailored to meet the needs of its diverse clientele. With a strong commitment to customer satisfaction, the bank offers a range of products including personal and business banking, loans, and investment services.
The knowledgeable staff is always ready to assist, ensuring each customer receives personalized attention. The bank's modern facilities and convenient hours make banking accessible and efficient, allowing clients to manage their finances with ease.
Overall, this Surfside bank stands out for its community engagement and unwavering focus on helping individuals and businesses achieve their financial goals.
Latest Feedback
- "I've been banking here for a few years, and I can't say enough about the fantastic service! The staff is always friendly and goes above and beyond to help. They helped me with my mortgage application and made the process so smooth. I appreciate their dedication and expertise."
"I recently opened a business account and was pleasantly surprised by how easy everything was. The team walked me through the paperwork and explained all my options clearly. Their attention to detail and commitment to helping small businesses like mine is truly commendable!"
"As a long-time customer, I love how this bank treats its clients like family. Whenever I have a question, I know I can count on the staff for prompt and helpful answers. Their commitment to the community is evident, and it makes me proud to be a part of this bank."
Customer Reviews
What People Say
Gary Phillips
April 25, 2025
I recently visited this bank to look into opening a business account, and I have to admit, I was pleasantly surprised by the level of service. The staff was courteous and very helpful, taking the time to walk me through the steps and requirements needed for a business account. The environment felt professional yet welcoming, making it easy to discuss my financial needs. The only minor hiccup was that there was a bit of a wait when I arrived, but I could see they were busy and handling everything as best as they could. Overall, I left feeling well-informed and satisfied with my interaction. I am excited to see what other banking services they offer for small businesses!
Jack Evans
March 2, 2025
As a long-time customer, I must say that my overall experience with this bank has been quite positive. The tellers are always friendly, and I've never had an issue with their online banking services. I appreciate how they keep their website user-friendly and up-to-date with the latest features. Recently, I had to make some financial adjustments and the representatives were incredibly knowledgeable about the various options available to me. They took the time to carefully explain everything and made sure I was comfortable before proceeding. However, I do wish they had longer hours, especially on weekends. It can be tough to get to the bank during the weekdays when I have work commitments. Still, I genuinely enjoy banking here and will continue to do so as long as the good service remains consistent.
Michelle Lewis
February 7, 2025
I had an excellent experience at this bank! I recently opened a new savings account and the process was incredibly smooth. The staff was so welcoming and helpful, patiently answering all my questions and explaining the different account options. I was particularly impressed with how quickly they processed everything— I expected to be in and out for a couple of hours, but I was done in less than 30 minutes! The atmosphere was nice and clean, making it a comfortable place to handle my finances. The only downside was the limited parking in the area, which made it a bit tricky to find a spot on a busy day. However, the service I received more than made up for it. I highly recommend this bank for anyone looking for a hassle-free banking experience!
Sage Brightwater
December 15, 2024
I’ve been a customer at this bank for a few years now, and every time I go in, I’m reminded of how great their customer service is. The staff always greets you with a smile and seems genuinely interested in helping. I recently needed to transfer funds internationally, and the representative guided me through every step, making the process a breeze. The only reason I didn’t give a perfect score is because their mobile app can be a little tricky to navigate at times, which has led to some frustration when I'm trying to do banking on the go. But the in-person service is stellar and really makes up for it. I would definitely recommend this place to anyone looking for a solid banking experience.
Wang Vanderbilt
May 22, 2024
What a refreshing change from my previous banking experiences! I was blown away by how accommodating and friendly the staff is at this bank. I came in needing help with some complex transactions and was greeted with patience and understanding. The teller took the time to explain everything thoroughly, ensuring I was comfortable with each step. The ambiance of the bank felt modern yet inviting, making it a pleasant environment to handle my finances. That said, I do think they could improve their wait times during peak hours— there were a few people ahead of me which made the visit longer than expected. Nonetheless, I truly appreciate their commitment to helping customers and believe they are on the right track toward improving the overall service. I would highly recommend this bank based on my experience!
Today
Opening Hours
| Monday | 10 AM–5 PM |
|---|---|
| Tuesday | 10 AM–5 PM |
| Wednesday | 10 AM–5 PM |
| Thursday | 10 AM–5 PM |
| Friday | 10 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Bank Loc: 25.8859 / -80.1233
Plan your visit
Weather
- Surfside
| Temperature | N/A °F | |
|---|---|---|
| feels like | N/A °F |