City Garage Kustoms

City Garage Kustoms

Located in Long Beach, this auto repair shop stands out for its commitment to quality and customer satisfaction. With a dedicated team of skilled technicians, they offer a wide range of services, from routine maintenance to complex repairs. Customers appreciate the transparent communication and detailed explanations provided regarding their vehicle's needs.

The shop's welcoming atmosphere makes it a go-to place for both quick fixes and extensive work. Open six days a week, they ensure that every client leaves with a vehicle that runs smoothly and efficiently, reinforcing their reputation as a trusted name in auto repair.

• 1942 E 10th St, Long Beach, CA 90813
• (562) 591-7777

Latest Feedback

"I took my car here for a brake inspection, and I was impressed by how thorough they were. The staff explained everything clearly and showed me what needed to be done. I felt like they genuinely cared about my safety, not just making a sale. I'll definitely be returning for future maintenance!"

"I had a fantastic experience getting my car serviced at this shop. Their team was friendly and knowledgeable, and they finished the work ahead of schedule. I loved how they kept me updated throughout the process. It’s rare to find such reliable service these days, and I feel confident recommending them to friends."

"As someone who doesn’t know much about cars, I was pleasantly surprised by how patient and helpful the staff were. They took the time to walk me through the repairs and even provided tips for future care. It’s refreshing to find a place that prioritizes customer education and satisfaction. I’ll be back for sure!"

Customer Reviews

What People Say

Alastair Richardson

★★★★★

December 11, 2023

I recently had a fantastic experience at this auto repair shop and couldn't be more pleased with the service! I brought my car in for a tune-up and some much-needed maintenance, and from the moment I walked in, I was greeted with a warm welcome. The staff was incredibly knowledgeable and took the time to explain everything that needed attention, which I really appreciated as someone who doesn’t know much about car mechanics. They even showed me the worn-out parts they replaced, which helped me understand the value of their work. The waiting area was clean and comfortable, with complimentary refreshments – a nice touch that made the whole experience feel a bit like a mini retreat. They were busy that day, but I noticed that they still managed to keep everything running smoothly without making me feel rushed. While I appreciated the thoroughness of their service, I did feel that the initial wait time was a bit longer than expected. It took around an hour for them to get started on my car, but I understand that quality work takes time. The mechanics seemed genuinely dedicated to doing the job right, which reassured me that they were worth the wait. Overall, I left feeling satisfied and confident in my vehicle's performance. I would definitely recommend this shop to anyone in need of automotive services. Excellent customer service combined with skilled mechanics make for an unbeatable combination. I’ll be back for sure for my next service, and I’m excited to see what else they can do!

👍 3 👎 2

Ophelia Ferguson

★★★★★

November 8, 2023

I have to say, this auto repair shop is a real gem! I took my truck in for some engine trouble I was having, and from the start, the service was outstanding. The team was friendly and really took the time to listen to my concerns. They even offered me a breakdown of the potential issues, which made me feel more involved in the repair process. I could tell they cared about their customers, not just the cars. One thing I appreciated was the transparency of the pricing. They provided a detailed estimate before starting any work, which made it easy to know what to expect. When I picked up my truck, I found out they had completed the repairs a day earlier than promised, which was a pleasant surprise! The engine is running smoother than ever, and I couldn’t be happier with the results. If I had to point out one area for improvement, it would be their weekend hours. I love that they’re open on Saturdays, but since I work during the week, I wish they could extend those hours a bit. Maybe open earlier or stay later on weekends? That would definitely make it easier for customers like me who can only drop off vehicles on weekends. Overall, I highly recommend this shop to anyone in need of reliable automotive repairs. They’ve definitely gained a loyal customer in me, and I’m looking forward to bringing my vehicle back for any future needs. Great service, knowledgeable staff, and a commitment to quality – what more could you ask for?

👍 3 👎 1