Columbus Metro powered by Telhio Credit Union

Columbus Metro powered by Telhio Credit Union

Columbus Metro, a dedicated credit union located in the heart of Columbus, offers a member-focused approach that sets it apart from traditional banks. With a commitment to personalized service, Columbus Metro provides a range of financial products, including savings accounts, loans, and investment options tailored to meet the unique needs of its members.

The institution prides itself on accessibility, featuring a wheelchair-accessible entrance and parking, ensuring that everyone can benefit from its services. Members appreciate the convenience of drive-through banking, making it easier to manage their finances without the need to leave their vehicles. With extended hours on Saturdays, Columbus Metro is there for its members when they need it most. Whether you're looking to open a new account or seeking financial advice, the friendly staff is ready to assist, ensuring a positive experience every time.

• 4000 E Broad St, Columbus, OH 43213
• in ATM Columbus Metro Federal Cu
• (614) 239-0210

Amenities

Service options

• Drive-through

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Latest Feedback

"I've been a member for years, and I can confidently say that the service here is exceptional. The staff always goes above and beyond to help me with my banking needs. Recently, I had a question about a loan, and the representative took the time to explain all my options thoroughly. Their patience and knowledge made a potentially stressful situation so much easier. I highly recommend them!"

"What I love about this credit union is how genuinely caring the staff is. I had an issue with my online banking, and when I called for help, the representative was incredibly understanding and walked me through the process step-by-step. They really took the time to ensure I felt supported. It's refreshing to experience such a level of customer care these days!"

"I recently opened a savings account, and the entire process was seamless. The staff was friendly and efficient, making sure I understood all the details before signing anything. I also appreciate the convenient drive-through service, which saves me so much time. Overall, my experience has been nothing short of fantastic, and I’m glad to be part of such a supportive financial community."

Customer Reviews

What People Say

Lucia German

★★★★★

May 4, 2024

I’ve been a member for over a year, and I can say the atmosphere here is really welcoming. The staff are genuinely nice and always eager to help. I recently had a situation where I needed assistance with my online banking, and the representative went above and beyond to ensure my issues were resolved. I felt like I was treated like a friend rather than just a number. I also appreciate the accessibility options they provide. As someone who uses a wheelchair, it’s refreshing to see businesses prioritize access. However, I think their website could use a little more user-friendliness; navigating through some sections can be a bit confusing. If they could enhance that, it would make my entire experience even better. Still, I’m very satisfied with their services overall and would recommend them to anyone looking for a supportive banking environment.

👍 6 👎 0

Evangeline Bailey

★★★★★

December 18, 2023

I recently opened an account at this credit union, and I have to say, I’m really impressed! The staff were friendly and welcoming, which made my experience a breeze. I loved how they took the time to explain all the options available to me, especially regarding savings accounts and loans. Their drive-through service is super convenient, especially on busy days when I can’t find time to go inside. The only downside I noticed was that sometimes there’s a bit of a wait, especially on Fridays. Overall, I can confidently say I made a great choice by choosing this place for my banking needs. Highly recommend it to anyone looking for a personalized experience in a financial institution!

👍 1 👎 0

Sarah Henderson

★★★★★

November 8, 2023

As a small business owner, I've had my fair share of banking experiences, and I can honestly say this credit union ranks among the best! The loan officer I worked with was incredibly knowledgeable and really took the time to understand my business needs and goals. We went through various options for a small business loan, and she was patient in answering all my questions, even the silly ones! I appreciated that there weren't any hidden fees, and the interest rates were really competitive. One thing I would suggest, though, is to improve wait times during peak hours. I had to wait a little longer than expected on a Saturday, despite having an appointment. But other than that, my experiences have been overwhelmingly positive! Their commitment to community and customer service really shines through, making me feel valued as a customer.

👍 1 👎 0