Cricket Wireless Authorized Retailer
Located in the heart of Lake Wales, this cell phone store offers an exceptional selection of mobile devices and plans tailored to meet the needs of every customer. With a commitment to outstanding customer service, the friendly staff is ready to assist clients in finding the perfect phone and plan that fits their lifestyle and budget.
The store prides itself on its knowledgeable team, who take the time to answer all questions and provide personalized recommendations. Customers can also take advantage of a wide range of accessories, ensuring they have everything they need for their mobile experience. Whether you're a tech enthusiast or someone looking for a simple solution, this store is dedicated to making your visit enjoyable and informative.
Latest Feedback
- "I had a fantastic experience at this store! The staff was incredibly helpful and took the time to explain all the different plans and phones available. I left with a new phone and a plan that fits my budget perfectly. Highly recommend this place for anyone looking for great service and options!"
"I can't say enough good things about this place! I walked in, unsure of what I needed, and the staff walked me through everything with patience. They even helped me transfer data from my old phone, making the process super easy. I appreciate their friendly attitude and willingness to help!"
"What a gem of a store! I was impressed by the wide variety of phones and accessories. The team was knowledgeable and genuinely cared about helping me find the right device. They even offered tips on how to maximize my phone's features. I'll definitely be returning for my future phone needs!"
Customer Reviews
What People Say
Declan Hunter
August 12, 2025
I had the best experience at this store! I walked in without knowing much about what I wanted, and the staff was incredibly helpful. They listened to my needs and recommended a plan that not only suited my budget but also offered features that I didn't even know I needed! The young lady who assisted me was patient, knowledgeable, and so friendly. She even helped me set up my new phone before I left, which was a huge time-saver. The store itself was clean and stocked with a wide variety of devices. The only minor thing I would suggest is to have more signage outside, as it was a bit hard to find at first. Still, I walked away feeling valued and will be telling all my friends about this place. Definitely going back for any future upgrades!
Cynthia Watkins
July 8, 2025
I had a really positive experience at this cell phone store last week. I walked in looking for a new phone, and the sales team was quick to greet me and offer their assistance. They listened carefully to what I was looking for and helped me choose a phone that matched my needs and budget perfectly. I appreciated their honesty and the way they avoided pushing me towards more expensive options. The store was well-maintained, and the staff seemed knowledgeable about all the devices available. The only thing I would have liked to see is a bit more variety in outdoor phone cases. But all in all, I left feeling satisfied and excited about my new purchase. Highly recommend this place for anyone looking to upgrade their phone!
Serenity Michel
December 4, 2024
I recently visited this cell phone store to upgrade my plan, and I must say, the experience was quite pleasant! The staff was super friendly and really took the time to explain all my options. I didn’t feel rushed at all, which is a big plus for me. The store was clean and well-organized, making it easy to browse. I ended up finding a great deal on a new phone that I absolutely love. The only downside was the parking situation; it could be a bit tricky during busy hours. Overall, I'm really happy with my experience and will definitely return for my future mobile needs!
Carlos Turner
October 24, 2024
I can't recommend this store enough! The customer service is phenomenal. I needed to switch my phone plan and was considering a few different options. The staff took the time to walk me through each plan's benefits and even suggested a few add-ons that actually made sense for me. It felt like they genuinely cared about my needs rather than just trying to make a sale. The atmosphere in the store was friendly and welcoming, and I was in and out in no time. The only thing I found a bit lacking was the variety of accessories; I was hoping to find a specific phone case but ended up settling for something else. But overall, I had a fantastic experience, and I’m thrilled with my new plan!
Donna Baker
September 3, 2024
Visiting this store was an all-around great experience! I was there to get my daughter a new phone, and the staff made the process so easy. They were friendly and took the time to explain everything we needed to know about different models and plans. I appreciated how they adjusted their style to match my daughter's needs, she’s a teenager and could be a bit picky. They also managed to offer us a fantastic deal with a plan that includes more data than we expected. The only thing I would suggest is to have a more extensive selection of phone cases and accessories, as what they had was somewhat limited. But honestly, with the level of service we received, I’m not too worried about it. I’ll definitely be returning for any future purchases!
Today
Opening Hours
| Monday | 10 AM–8 PM |
|---|---|
| Tuesday | 10 AM–8 PM |
| Wednesday | 10 AM–8 PM |
| Thursday | 10 AM–8 PM |
| Friday | 10 AM–8 PM |
| Saturday | 10 AM–8 PM |
| Sunday | 12–6 PM |
How to go there
Location
Cell phone store Loc: 27.8929 / -81.5554
Plan your visit
Weather
- Lake Wales
| Temperature | N/A °F | |
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| feels like | N/A °F |