Cricket Wireless Authorized Retailer
Located in the heart of Lockport, this cell phone store excels in providing exceptional customer service and a wide range of mobile plans tailored to suit every need. Known for its friendly and knowledgeable staff, the store creates a welcoming atmosphere where customers can feel confident in their choices.
The store offers the latest smartphones and accessories, ensuring that customers have access to cutting-edge technology. With flexible pricing options and a focus on affordability, it stands out as a go-to destination for budget-conscious consumers. Whether you're looking to upgrade your device or need assistance with plan selection, this store is dedicated to making your experience seamless and enjoyable.
Latest Feedback
- "I had an amazing experience at this store! The staff was super friendly and took the time to help me find the perfect phone and plan for my needs. I really appreciated their patience as I asked a million questions. They also helped me set everything up, which was a huge relief. Highly recommend this place for anyone looking for great service and support!"
"I recently visited this store to switch my plan, and I was pleasantly surprised by how easy the process was. The representative was very knowledgeable and helped me choose a plan that offered the best value for my usage. Plus, they had a fantastic selection of accessories to go along with my new phone. I left feeling like I got a great deal!"
"This store is fantastic! I went in to get a new phone and was blown away by the level of service I received. The staff really listened to what I wanted and guided me through my options without any pressure. I appreciate how they made sure I understood everything about my new device before I left. Definitely my go-to spot for all things mobile!"
Customer Reviews
What People Say
Aria Goodfellow
August 13, 2025
I recently made the switch to Cricket and I couldn't be happier! The staff at the store were incredibly friendly and knowledgeable. They took the time to explain the different plans and options available, which helped me find the perfect fit for my needs. I love the fact that I got a great deal on a new phone, and they even helped me transfer all my data from my old device. The store itself was clean and organized, which made my experience even better. My only small complaint is that the parking can be a bit tricky at times, but that’s a minor issue compared to the fantastic service I received. Highly recommend this place if you're considering a new carrier or just want to upgrade your phone!
Ethan Hernandez
March 22, 2025
I popped in on a Tuesday afternoon to check out their phone selection and was pleasantly surprised by the variety they had! The representative who assisted me was so enthusiastic and genuinely wanted to help. I was looking for a budget-friendly option, and they recommended a couple of models that fit my criteria perfectly. They even offered to set up the phone for me right there in the store! I ended up with a great plan and a phone that fits my lifestyle. My only suggestion would be to have more accessories available; I wanted to pick up a case but found the selection limited. Overall, I left feeling valued as a customer and would definitely return for future needs.
Sakura Jackson
March 4, 2024
I recently switched my service to Cricket and decided to visit the local store for assistance. I was met with a warm welcome and immediately felt at ease. The staff were super friendly and went above and beyond to answer my questions. They helped me choose the perfect plan for my family, which included some great family discounts! I was also impressed by the cleanliness of the store, which made browsing through the phones pleasant. My only minor hiccup was that I had to wait a bit longer than I hoped due to the number of customers, but the staff kept things light and made the wait worthwhile. Overall, I had a positive experience and appreciate the personalized service. I would definitely recommend checking it out!
Aurora Walker
January 25, 2024
What an amazing experience! I walked in with a few questions about service plans and walked out with a great deal. The salesperson was very patient with all my queries and didn't pressure me into any decision. He took the time to outline the differences between various plans, and even suggested ways I could save money. I really appreciated that they also have a good selection of phones to choose from, including the latest models. The only reason I’m giving four stars instead of five is that I had to wait a little longer than expected during a busy time, but I understand that good service takes time. Overall, I’m thrilled with my choice and would recommend this store to anyone looking to switch providers.
Lorenzo Dubois
November 25, 2023
I visited this store last week after hearing some good reviews and decided to see for myself. The staff was welcoming and attentive right from the start. I was impressed with how informed they were about the latest devices and plans. They helped me select a plan that not only fit my budget but also provided the data I needed. I even took advantage of a special promotion on a new smartphone! The only downside was that the store was a bit crowded when I arrived, which made it a little difficult to have a private conversation about my options. Still, the staff managed to keep things moving smoothly, and I appreciated their professionalism. I left feeling confident about my purchase and will definitely recommend this place to friends!
Today
Opening Hours
| Monday | 10 AM–7 PM |
|---|---|
| Tuesday | 10 AM–7 PM |
| Wednesday | 10 AM–7 PM |
| Thursday | 10 AM–7 PM |
| Friday | 10 AM–7 PM |
| Saturday | 10 AM–7 PM |
| Sunday | Closed |
How to go there
Location
Cell phone store Loc: 43.1592 / -78.6957
Plan your visit
Weather
- Lockport
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| feels like | N/A °F |