Custom Marine, Inc. - Manitou
Located in Seneca, this boat dealer stands out for its exceptional customer service and expertise in marine products. With a commitment to quality and fair pricing, customers can expect a welcoming atmosphere where their boating needs are prioritized. The knowledgeable staff is always ready to assist, ensuring a seamless experience whether you're looking to purchase a new boat or require maintenance on your current one.
The business is dedicated to accessibility, featuring a wheelchair-accessible entrance for a convenient visit. Customers appreciate the in-store shopping experience, which allows them to explore various options in person. Open six days a week, this dealer makes it easy for boating enthusiasts to find the perfect fit for their water adventures. With flexible payment options, including checks and debit cards, the team is prepared to meet diverse customer needs while maintaining a reputation for honesty and integrity.
Amenities
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In-store shopping
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Wheelchair accessible entrance
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Quick visit
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Checks
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Debit cards
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Credit cards
Service options
Accessibility
Planning
Payments
Latest Feedback
- "I had a fantastic experience here! The staff was incredibly knowledgeable and took the time to answer all my questions. They helped me find the perfect boat for my family, and I couldn't be happier with my purchase. Plus, their prices were very competitive. I highly recommend them to anyone looking for a new boat!"
"I brought my boat in for some repairs, and the service was outstanding. The team was honest about what needed to be done and didn't try to upsell me on unnecessary services. I appreciated their transparency and the quality of the work done. It's refreshing to find a place that values customer trust!"
"I was impressed by the variety of boats available and the expertise of the staff. They guided me through the selection process without any pressure, making it a fun experience. I also loved that the store is accessible, which is a big plus for me. Overall, a great place to shop for anything marine-related!"
Customer Reviews
What People Say
Donald Harrison
June 9, 2025
I recently purchased a pontoon boat from this dealer and my experience was nothing short of fantastic! The staff was incredibly knowledgeable and took the time to answer all my questions about different models and features. I felt like they genuinely cared about helping me find the right boat for my needs, rather than just pushing a sale. The showroom was well-organized and easy to navigate, which made my visit enjoyable. I also appreciated the transparent pricing with no hidden fees, and they offered flexible financing options that suited my budget. One minor thing I would suggest is extending weekend hours, as it can be a bit tricky for those of us who work weekdays to visit. Overall, I'm thrilled with my purchase and would highly recommend this place to anyone looking for a boat. Their commitment to customer service really sets them apart in the boating community!
Bennett Moore
April 29, 2025
Just had a great experience picking out my new boat! The staff was super helpful and very friendly. I felt at ease asking questions, and they really know their stuff. Will be back for sure!
Lucian Ward
November 27, 2023
This place really knows how to treat their customers right! As a first-time boat owner, I had a ton of questions, and the team was patient and informative. I particularly liked that they offer in-store shopping and have a wheelchair-accessible entrance – it made my experience more comfortable. The only thing I’d recommend is to have more staff available during busy weekends, as I noticed there were times when they could have used an extra pair of hands. Still, overall, a fantastic experience. I’m looking forward to many days out on the water with my new boat!
Takeshi Porter
November 24, 2023
I can't say enough good things about my experience here! From the moment I walked in, I was greeted by friendly staff who were eager to help. I was initially just browsing, but they took the time to show me several boat models and explained the features in detail, which I found incredibly helpful. I was particularly impressed with their selection of Manitou boats – they had a variety of options, each with its own unique qualities. When I finally settled on a model, the financing process was smooth and straightforward. They made sure I understood every step, which eased my worries. The only hiccup was the wait time for my boat to come in; it was a little longer than expected. However, I could tell that they were working hard to expedite the process. In the end, it was well worth the wait! I love my new boat and have already taken it out a few times. I’ll definitely be returning for any future needs!
Today
Opening Hours
| Monday | 9AM–5PM |
|---|---|
| Tuesday | 9AM–5PM |
| Wednesday | 9AM–5PM |
| Thursday | 9AM–5PM |
| Friday | 9AM–5PM |
| Saturday | 9AM–3PM |
| Sunday | Closed |
How to go there
Location
Boat dealer Loc: 41.3208 / -88.6124
Plan your visit
Weather
- Seneca
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| feels like | N/A °F |