Dean Heckle & Hill

Located in Matthews, this insurance agency stands out for its commitment to personalized service and extensive industry knowledge. The team is dedicated to helping clients navigate the complexities of insurance, offering tailored solutions that meet individual needs. With a focus on building long-term relationships, they prioritize customer satisfaction and provide clear communication throughout the process. Their expertise spans various types of insurance, ensuring clients receive comprehensive coverage options. Whether you’re seeking auto, home, or business insurance, this agency is ready to guide you with professionalism and care.

Operating Monday through Friday, they are easily accessible and strive to accommodate clients' schedules, making it convenient to get the protection you need.

Latest Feedback

    "I had a fantastic experience working with this insurance agency! The staff took the time to understand my specific needs and provided me with options that I hadn’t considered before. They were patient and answered all my questions thoroughly. I feel much more secure knowing I have the right coverage in place now. Highly recommend!"

    "I recently switched my insurance to this agency, and it was the best decision I could have made. The team was incredibly knowledgeable and helped me save money without sacrificing coverage. They made the process so easy and stress-free, which I really appreciated as a busy professional. I'm definitely sticking with them for years to come!"

    "What impressed me most about this agency was their commitment to customer service. I had a claim that needed to be processed, and they guided me through every step, ensuring I understood what to expect. Their responsiveness was remarkable, and I felt supported throughout the entire process. It's clear they genuinely care about their clients."

Customer Reviews

What People Say

Noah Wallace
Noah Wallace

August 5, 2025

I recently had the pleasure of working with an amazing team at an insurance agency, and I couldn't be more satisfied with the service I received! From the moment I walked in, I was greeted warmly, and the staff was incredibly knowledgeable. They took the time to explain different policy options that best suited my needs without making me feel rushed or pressured. I appreciated how they tailored everything to my situation. I especially loved the thoroughness of their follow-up process; I always felt supported. The only small drawback was their limited hours, which made it difficult for me to pop in after work. Overall, a fantastic experience – highly recommend them for anyone looking for personalized and attentive service!

Ekaterina Van Dyke
Ekaterina Van Dyke

July 11, 2025

I had a really positive experience at this insurance agency. The agents were friendly and patient, and they helped me understand my options clearly. I felt like I was in good hands throughout the process. However, I noticed that they close pretty early on Fridays, which made it tricky for me to visit after work. Despite that, I highly recommend their services for anyone looking for knowledgeable and attentive insurance solutions!

Amélie Sanders
Amélie Sanders

January 7, 2025

Great service! The team here is super helpful and made finding the right insurance a breeze. They took their time to explain everything, which I appreciated. The only thing I’d suggest is maybe adding more weekend hours. Otherwise, couldn't be happier with my experience!

David Henderson
David Henderson

January 7, 2024

I was really impressed with the service I received at this insurance agency. The staff was friendly and knowledgeable, making the whole process of choosing a policy so much easier than I anticipated. They answered all my questions patiently, and I felt genuinely cared for. My only minor note would be that I wish they offered online support for after-hours inquiries. Overall, a great experience!

Today

Opening Hours

Monday 8:30 AM–5 PM
Tuesday 8:30 AM–5 PM
Wednesday 8:30 AM–5 PM
Thursday 8:30 AM–5 PM
Friday 8:30 AM–3 PM
Saturday Closed
Sunday Closed

How to go there

Location

Insurance agency Loc: 35.1172 / -80.713

Plan your visit

Weather

  • Matthews
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