Debra Graser: Allstate Insurance
Located in Moses Lake, this insurance agency stands out for its commitment to personalized service and community involvement. The knowledgeable team provides a wide range of insurance options tailored to meet individual needs, ensuring clients feel secure and understood. With convenient online appointments and a welcoming, wheelchair-accessible office, they prioritize accessibility and customer satisfaction. Their dedication to protecting clients' interests while offering competitive rates makes them a trusted choice for insurance solutions in the area.
Customers appreciate the friendly, professional atmosphere and the agents' proactive approach, often going the extra mile to ensure complete satisfaction. Experience the difference with a team that genuinely cares about your insurance needs.
Amenities
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Online appointments
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Onsite services
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Wheelchair accessible entrance
Service options
Accessibility
Latest Feedback
- "My experience has been nothing short of fantastic! The staff here are incredibly friendly and truly listen to my needs. Every time I've had questions or needed assistance, they've been quick to respond and provide the right solutions. I feel valued as a customer, and that makes all the difference."
"What I love most about this agency is their attention to detail. The agents took the time to explain my options and helped me find the best coverage at a great price. I’ve switched all my policies here, and I've never been happier with my insurance choices. Plus, the online appointment feature is super convenient!"
"I've been with this agency for over a decade, and I can honestly say they have saved me so much money while providing excellent service. Whenever I need anything, they're just a phone call away and always handle my requests efficiently. It's reassuring to know I'm in good hands with such a dedicated team."
Customer Reviews
What People Say
Arjun Reynolds
June 18, 2025
Switching my insurance to this agency has been one of the best decisions I've made! Debra and her team are genuinely invested in their clients' well-being. I needed a comprehensive policy for both my home and my new car, and they made the process so straightforward. Not only did I get better coverage, but my premiums ended up being lower than I anticipated! Every time I have a question, Debra is just a quick call or email away, always ready with patience and insight. The office itself is accessible, which is a big plus for me since I sometimes have mobility challenges. If I could suggest one improvement, maybe they could offer a few more online resources or FAQs to help customers navigate their policies better. But honestly, their service is top-notch, and I feel secure knowing my insurance needs are in such capable hands!
Isabella Gupta
June 12, 2025
Absolutely love this insurance agency! The staff is so friendly and knowledgeable. They made the claims process seamless and stress-free. I highly recommend them!
Isha Stormborn
June 13, 2024
I've been with this agency for a few years now, and I can’t say enough about the level of service I’ve received. Deb and her team are incredibly responsive and truly care about their clients. They took the time to explain all my options and even helped me save a significant amount on my car insurance! The online appointment feature is super convenient, which makes it easy to fit insurance discussions into my busy schedule. The only small thing I’d love to see is extended hours on Saturdays, but it’s really a minor detail in an otherwise fantastic experience!
Gudrun Jones
May 9, 2024
I recently switched my home and auto insurance to this agency after a friend recommended them, and I couldn’t be happier! Debra walked me through every detail and answered all my questions without making me feel rushed. She even found me a discount I didn’t know I was eligible for! The on-site service is superb, but I found the process of getting a quote online a bit confusing initially. That said, the fantastic customer service made up for it, and I felt valued as a customer the whole time!
Dorian Peterson
March 12, 2024
What a wonderful experience I had! I was referred to this agency by a family member, and honestly, it exceeded my expectations. From the moment I walked in, the atmosphere was warm and welcoming. Debra is extremely knowledgeable, and she took the time to review my current policies and suggest a few changes that ultimately saved me quite a bit of money. I also appreciate how accessible the location is, making it easy for me to visit in person. One minor thing I noticed was the wait time on the phone was a bit longer than I expected when I called during peak hours. However, the staff was apologetic and very helpful once I reached them. Overall, I'm thrilled with my decision to switch my insurance to this agency, and I look forward to being a loyal customer for years to come!
Today
Opening Hours
| Monday | 8:30AM–5:30PM |
|---|---|
| Tuesday | 8:30AM–5:30PM |
| Wednesday | 8:30AM–5:30PM |
| Thursday | 8:30AM–5:30PM |
| Friday | 8:30AM–5:30PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Insurance agency Loc: 47.1279 / -119.28
Plan your visit
Weather
- Moses Lake
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