Drake Auto Repair

Drake Auto Repair

Located in Salem, this auto repair shop stands out for its commitment to customer service and quality workmanship. With experienced mechanics on staff, they offer a range of services, including oil changes, ensuring that every vehicle is in top condition. The shop prides itself on creating a welcoming environment where every customer feels valued. Accessibility is a priority, with wheelchair accessible entrances making it easy for everyone to access their services.

The team is known for their honest assessments and competitive pricing, treating clients like family and fostering long-term relationships. Whether it's routine maintenance or more complex repairs, this auto repair shop guarantees reliability and expertise, making it a go-to destination for all automotive needs in the community.

• 1940 Howard St SE, Salem, OR 97301
• (971) 240-2606

Amenities

Accessibility

• Wheelchair accessible entrance

Offerings

• Oil change

Amenities

• Mechanic

Latest Feedback

"I had a quick visit last week and was pleasantly surprised by how friendly and professional everyone was. They took the time to assess my vehicle without any pressure for upselling services I didn't need. It felt great to know that my car was in good hands, and I really appreciated their honest approach."

"As a long-time customer, I can honestly say that this shop treats you like family. The owner works hard to find the best prices for quality service, and I never feel rushed during my visits. They always take the time to explain what needs to be done and why, which gives me confidence in their expertise. I wouldn't take my car anywhere else."

"I can't recommend this place highly enough! The staff is incredibly knowledgeable and always willing to go the extra mile. I had a minor issue, and they fixed it on the spot while I waited. The atmosphere is welcoming, and I left feeling like I was truly valued as a customer. Best experience I've had at an auto shop!"

Customer Reviews

What People Say

Dashiell Woods

★★★★★

June 30, 2024

I recently had my car serviced at an auto repair shop, and I can't say enough good things about my experience! From the moment I walked in, I was greeted with warmth and professionalism. The staff was incredibly knowledgeable and took the time to explain everything that needed to be done in a way that I could easily understand. I came in for an oil change, and while they were working on my vehicle, they noticed a couple of issues that I wasn't even aware of. Instead of pushing for unnecessary repairs, they offered me options and let me decide what to do next. I appreciated that they didn’t pressure me at all—I felt like they really cared about my safety and the longevity of my car. The waiting area was clean and comfortable, which made the short wait a pleasant one. The pricing was also more than fair compared to other places I’ve been to in the past. My only small suggestion would be to expand the waiting area with more seating, as it can get a little crowded during peak hours. Overall, I left feeling satisfied and relieved to have found a trustworthy repair shop. I will definitely be returning for any future car maintenance needs and will be recommending them to friends and family. It's hard to find a place that combines excellent service with genuine care, but this shop excels at both!

👍 5 👎 0

Gudrun Price

★★★★★

March 21, 2024

I can't say enough great things about the auto repair service I received recently! I had been experiencing some annoying issues with my vehicle and was feeling a bit anxious about the cost of repairs. However, from the first phone call, I felt reassured! The staff was incredibly friendly and took the time to discuss my concerns in detail. When I arrived, I was impressed by how clean and organized the shop was. I had only been there for a minor oil change, but they took the initiative to perform a complimentary multi-point inspection. It was such a relief to know that they care about the overall condition of my vehicle! They pointed out a few things that could use attention soon, but they were clear about what was urgent versus what could wait. The communication throughout the process was fantastic—no surprises when it came to pricing! I also loved that they have a wheelchair-accessible entrance, which shows their commitment to serving everyone in the community. If I had to mention one area for improvement, it would be the wait times; my service took a bit longer than I anticipated, but they were clearly busy and I could see that they were giving each car the attention it deserved. All in all, this shop has definitely earned my loyalty, and I’ll be back for all my car needs. Highly recommend this place to anyone looking for reliable and honest auto repair services!

👍 4 👎 2