Located in Cedar Rapids, this credit union stands out for its commitment to community and member service. With a focus on providing personalized financial solutions, it offers a wide range of services including savings accounts, loans, and financial education. The knowledgeable staff is dedicated to helping members achieve their financial goals, whether they are purchasing a home or planning for retirement.
Open six days a week, the credit union ensures accessibility and convenience for its members, making it a trusted partner in their financial journeys. Its welcoming atmosphere and community-driven approach foster lasting relationships, setting it apart from traditional banking institutions.
Customer Reviews
September 12, 2024
I recently opened a savings account at this credit union, and it has been a great experience so far. The staff is incredibly friendly and professional, making the whole onboarding process smooth and easy. They took the time to explain everything clearly, from account fees to interest rates, so I felt completely informed before making my decision. I especially appreciate their focus on community engagement, which aligns with my values. However, I did experience a bit of difficulty finding parking during peak hours. It wasn’t a deal-breaker, but it would enhance the overall experience if that could be improved. Regardless, the staff's customer service made my visit worthwhile, and I am looking forward to a long-term relationship with them!
June 30, 2024
I recently had the pleasure of working with the team at my local credit union, and I can’t rave enough about the service I received! From the moment I walked in, I was greeted with a warm smile and a genuine willingness to help. The staff took the time to understand my financial needs and offered tailored solutions that made sense for my situation. I appreciated their transparency regarding fees and interest rates, which is often hard to come by in banking these days. Plus, the online banking interface is user-friendly and made it easy to manage my account. The only minor hiccup was the wait time on a busy Saturday morning, but it was well worth it for the personal attention I received. I’ll definitely be visiting again for my financial needs!
May 13, 2024
I have been a member of this credit union for over three years, and I can honestly say it has been one of the best financial decisions I've made. They offer such a wide variety of services, from checking accounts to mortgages, all with some of the best rates in town. I specifically love their free financial advice services. Their team helped me create a budget and plan for my savings goals, which has made a huge difference in my life! It’s refreshing to deal with a place where the employees genuinely care about your financial well-being. The only downside I've faced is that their mobile app could use a bit of an update; sometimes it feels slow and has minor glitches. But overall, the quality of service more than makes up for it. If you’re looking for a friendly and supportive place to manage your finances, this credit union is definitely worth checking out!
May 8, 2024
Switching to a credit union was a big step for me, and I chose this one after hearing positive experiences from friends. Honestly, it’s been a game changer! The staff are incredibly knowledgeable, often taking time to explain things in a way that’s easy to understand. I recently applied for a personal loan and was pleasantly surprised at how straightforward the process was. They walked me through each step and answered all my questions, ensuring I felt confident in my choices. Their rates are competitive, and I love that they prioritize community involvement. The only thing I would suggest is perhaps extending their Saturday hours; I know several people who work weekends and find it tough to get in during the week. Overall, I’m thrilled with my experience and feel more secure about my finances than ever before!
December 16, 2023
My experience at the credit union has been nothing short of stellar! I went in to discuss opening a new checking account and was met with such warmth and professionalism. The representative took the time to understand my needs and suggested a few options that would fit perfectly. I was particularly impressed with their educational resources on managing finances. It’s clear they genuinely want their members to succeed. I also had an amazing experience getting a car loan through them; the rates were incredibly competitive compared to my previous bank. The only area for improvement might be their wait times during peak hours, as I had to wait a bit longer than expected. However, the quality of service and dedication of the staff made the wait worthwhile. I’d highly recommend this credit union to anyone looking for a reliable and supportive financial institution!
Today
| Monday | 8:30 AM–5 PM |
|---|---|
| Tuesday | 8:30 AM–5 PM |
| Wednesday | 8:30 AM–5 PM |
| Thursday | 8:30 AM–5 PM |
| Friday | 8:30 AM–6 PM |
| Saturday | 8:30 AM–12:30 PM |
| Sunday | Closed |
How to go there
Credit union Loc: 42.0137 / -91.6347
Plan your visit
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