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Facet Colors

Located in the heart of Chicago, this jewelry store is a haven for those seeking exquisite craftsmanship and personalized service. With a strong reputation for custom creations, customers are invited to collaborate with skilled artisans to design unique pieces that reflect their individual style. The store prides itself on offering competitive pricing while maintaining high standards of quality.

Accessibility is a key focus, featuring a wheelchair-accessible entrance to ensure that everyone can enjoy the stunning collections and exceptional service. Additionally, their repair services are designed to meet the needs of customers looking to restore or enhance their beloved jewelry. This combination of expertise, accessibility, and commitment to customer satisfaction makes the store a standout choice for jewelry lovers in the area.

• 5 S Wabash Ave #715, Chicago, IL 60603
• in Mallers Building
• (312) 827-5000

Amenities

Service options

• In-store shopping

Accessibility

• Wheelchair accessible entrance

Offerings

• Repair services

Latest Feedback

"I recently had a custom engagement ring made, and the experience was fantastic! The staff was incredibly patient and took the time to understand my vision. They guided me through the design process without any pressure, and the final product exceeded my expectations—all while staying within my budget. I couldn't be happier with my purchase!"

"I had the pleasure of working with a knowledgeable associate to pick out my engagement ring. They were professional and attentive, helping me brainstorm and refine my ideas until we arrived at the perfect design. The attention to detail was remarkable, and I appreciated the clear communication throughout the process. Highly recommend this place for anyone looking for custom jewelry!"

"Every visit to this shop has been a delight. The staff is always friendly and eager to assist, whether I'm looking for a gift or need a repair. I've always received quick service, and the prices are very reasonable. It's great to find a place that combines quality and affordability with such a welcoming atmosphere."

Customer Reviews

What People Say

Carol Dubois

★★★★★

June 8, 2025

I recently visited this jewelry store to pick out a special birthday gift for my wife, and I can honestly say it was one of the best shopping experiences I’ve ever had. From the moment I walked in, I was greeted by a warm and friendly staff who were genuinely interested in helping me find the perfect piece. I worked with Javier, who took the time to understand my wife’s style and preferences. He suggested a gorgeous sapphire necklace that I would never have considered on my own, but it turned out to be the perfect choice! The craftsmanship and attention to detail are absolutely stunning. I also appreciated that the prices were reasonable, especially considering the quality of the jewelry. They even offer repair services, which is a great option to have for future purchases. The store itself is beautifully laid out, making it easy to browse without feeling overwhelmed. My only slight critique would be their limited hours; I wish they were open on Saturdays because that would be more convenient for people who work during the week. Overall, I left the store feeling confident in my purchase and excited to see my wife’s reaction. I’d highly recommend this place to anyone looking for unique, high-quality jewelry and exceptional customer service.

👍 1 👎 0

Skylar Dreamweaver

★★★★★

September 17, 2024

I’m thrilled with my visit to this jewelry store! I was on the hunt for a custom engagement ring and had heard great things. When I walked in, I was immediately drawn to the warm atmosphere and the stunning selection of pieces on display. My consultant was super attentive and listened closely to my ideas, making me feel valued and understood. We ended up creating a unique design that combined a classic style with some modern elements, which perfectly reflected my girlfriend's personality. The whole process was collaborative and fun! It took a little longer than I expected to get the final piece, but that was only because they were ensuring every detail was perfect. Plus, I appreciated the updates they provided throughout the process. When I finally picked it up, I was blown away by how beautiful it turned out! It’s a piece that we will cherish forever. If I had to suggest an area of improvement, it would be to enhance their online presence a bit more. I found their website somewhat lacking in detailed information about their offerings. Still, I can wholeheartedly recommend this place for anyone looking for quality jewelry and a fantastic customer experience!

👍 5 👎 0

Jaxon Bowman

★★★★★

November 29, 2023

Absolutely loved my experience here! The staff was incredibly knowledgeable and helped me find the perfect pair of earrings for my daughter. I will definitely be returning!

👍 5 👎 1