Facet Technologies, Inc. | Facet Tech
Facet Technologies, based in Peoria, is a premier provider of computer support and services, dedicated to delivering exceptional technical solutions tailored to meet diverse client needs. With a team of experienced professionals, they specialize in troubleshooting, system maintenance, and IT consulting, ensuring that both individuals and businesses can operate smoothly and efficiently. Their commitment to customer satisfaction and personalized service sets them apart in the competitive tech landscape.
Operating Monday through Friday, their accessibility allows clients to receive timely assistance during standard business hours. Whether it's resolving software issues or upgrading hardware, Facet Technologies combines expertise with a customer-first approach, making them a go-to resource for tech support in Peoria and beyond.
Latest Feedback
- "I had a fantastic experience with this tech support service. They quickly resolved my computer issues, and the staff was incredibly knowledgeable and patient. I really appreciated how they took the time to explain what was wrong and how they fixed it. I feel much more confident with my computer now, thanks to their help!"
"The team here is top-notch! I reached out for help with a network issue at my small business. They were prompt in their response and worked tirelessly to get everything running smoothly again. Their follow-up after the service was also a nice touch, showing they genuinely care about their clients. I highly recommend them for any IT needs!"
"I can't say enough good things about this computer support service. I had a last-minute crisis before an important presentation, and they were able to assist me immediately. They not only fixed my laptop but also provided helpful tips to prevent future issues. Their dedication to helping customers is truly impressive, and I will definitely be returning for any future tech needs."
Customer Reviews
What People Say
Rowan Gray
February 4, 2025
I just had an excellent experience with a local tech support business that really exceeded my expectations. I was facing some serious issues with my desktop computer, and after some frustrating online troubleshooting, I decided to seek professional help. The staff was incredibly accommodating when I called for an appointment. They managed to fit me in on short notice, which I greatly appreciated. The technician who helped me was not only knowledgeable but also incredibly friendly. They took the time to explain each step of the process and even showed me what to look for if similar issues arise in the future. It felt like they genuinely cared about my understanding, rather than just fixing the problem and sending me on my way. While I found their services to be top-notch, I was a little surprised that they didn't offer any warranties for their repairs. A little assurance would have made me feel even better. Nevertheless, I walked out feeling relieved and happy with the service I received. I highly recommend this place to anyone in need of tech support, you won't be disappointed!
Aisha King
December 28, 2024
I recently had the pleasure of working with a team from a local tech support company, and I couldn't be more satisfied with their service. My laptop had been running sluggishly for weeks, and I was at my wit's end trying to find a reliable place to help me. From the moment I reached out, the staff were incredibly friendly and attentive. They took the time to listen to my concerns and even provided me with a detailed overview of what they would be doing. I appreciated that they explained the issues in a way that was easy to understand, which is a rarity! When I picked up my laptop, it was like a brand-new machine—it worked better than I could have imagined. The repair turnaround was quick too, under 48 hours, which was an added bonus. My only minor critique would be that their parking situation is a bit cramped, especially during peak hours, but honestly, the service I received outweighs this inconvenience. I highly recommend them to anyone looking for quality tech support. They truly know their stuff!
Wang Vanderbilt
May 17, 2024
Outstanding service! I had a minor issue with my printer, and they fixed it in no time. The staff was friendly and very knowledgeable. I’ll definitely be back for any future tech needs.
Seraphina Farmer
April 3, 2024
Wow! If you’re looking for a reliable tech support team, look no further. I had some major issues with my home network setup and was honestly feeling overwhelmed. I reached out for help and was so pleased with how quickly they responded. The technician arrived right on time, and what struck me most was their professionalism and patience. They took the time to assess the situation thoroughly and walked me through several troubleshooting steps. What I loved is that they didn't just fix the immediate problem; they also provided me with some valuable tips on how to maintain my network to avoid future issues. They even stayed a little longer than expected to ensure everything was working perfectly, which I thought was a hallmark of excellent customer service. The pricing was very reasonable for the quality of service provided. I will say, though, that their hours of operation are a bit limited, which can make it tricky for those of us with busy schedules. But if you can work within those hours, you won't regret it! Overall, this place is a gem, and I will be telling all my friends about it.
Today
Opening Hours
| Monday | 8 AM–5 PM |
|---|---|
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Computer support and services Loc: 40.7396 / -89.6412
Plan your visit
Weather
- Peoria
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|---|---|---|
| feels like | N/A °F |