Family Auto Sales and Towing Inc

Family Auto Sales and Towing Inc

In the heart of Commerce, this towing service stands out for its exceptional customer care and reliable services. Known for its prompt response times, they are available six days a week, ensuring help is just a call away when you need it most. The team is dedicated to providing safe and efficient towing, whether it’s a simple roadside assistance or a complex vehicle retrieval. With a commitment to transparency and fair pricing, clients can trust that they are in good hands, making them a preferred choice in the local community.

Additionally, the friendly and knowledgeable staff are always willing to go the extra mile, ensuring that every customer leaves satisfied. Their unwavering dedication to quality service has made them a trusted partner for many in the area, reinforcing their reputation as a reliable choice for towing and roadside assistance.

• 3299 Maysville Rd, Commerce, GA 30529
• (706) 335-9336

Amenities

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Payments

• Credit cards
• Debit cards

Latest Feedback

"I was in a tough spot when my car broke down on the highway. I called for help, and the response was incredibly quick. The driver arrived within 30 minutes and was not only professional but also very friendly. He helped me understand the whole towing process and made a stressful situation so much easier. Highly recommend their services for anyone in need!"

"I had my vehicle towed last week and was really impressed with the level of service. The staff was knowledgeable and made sure to explain everything, from the towing fees to what I could expect next. They were punctual and handled my car with care. It's refreshing to see a business that truly values customer satisfaction."

"I had a fantastic experience when I needed a jump start. I called, and they were at my location in no time. The technician was super friendly and took the time to chat with me while he worked. He even gave me some tips on how to avoid future battery issues. It’s these little things that make a difference. I’ll definitely be calling them again if I ever need assistance!"

Customer Reviews

What People Say

Freya Silverstone

★★★★★

December 3, 2024

What a relief it was to find this towing service when my car decided to give up on me last week! After a long day at work, I was stranded in a less-than-ideal spot, and I called them based on a friend's recommendation. Not only did they reach me in record time, but their customer service was truly top-notch. The operator on the phone was calm and reassuring, which did wonders for my anxiety in that moment. The tow truck driver arrived and was incredibly polite, handling my vehicle with care. He even offered some tips on preventing future breakdowns, which I really appreciated. I was also impressed by how clean the tow truck was; it just spoke volumes about the company's professionalism. One thing I’d suggest is perhaps offering a little more clarity on pricing upfront, as I felt a bit in the dark until we reached my destination. But overall, I couldn’t have asked for a better experience during such a stressful situation. If you’re ever in need of reliable towing, don’t hesitate to give them a call!

👍 4 👎 2

Arjun Stephens

★★★★★

January 16, 2024

I had a great experience with this towing company when my car broke down last month. The response time was impressive; they arrived within 20 minutes! The driver was super friendly and knowledgeable, which really put me at ease. They not only towed my car without any issues but also gave me some good advice on where to get it fixed. The only thing I wish they had was more flexible hours on the weekends, as I had to wait until Monday to get my car towed to the shop since they closed early. Overall, very satisfied and would definitely recommend them for their quick service and professional staff!

👍 4 👎 1

Emeka Ravencroft

★★★★★

December 7, 2023

I recently had a fantastic experience with a towing service that I can't recommend enough! My car broke down unexpectedly on a Saturday afternoon, and after calling several places, I found this one. They were surprisingly quick to respond, arriving within 30 minutes despite it being the weekend. The driver was friendly and professional, taking great care while loading my vehicle. What really stood out to me was their honesty; they explained the entire process and offered advice on what to do next without pressuring me to spend more. The rates were reasonable too, especially considering the level of service they provided. I also appreciated the fact that they operate late on Saturdays, which is a huge plus for those of us with hectic schedules. The only minor issue was that I had to wait a bit longer for the paperwork at the end, but the driver kept me updated, which made it less frustrating. Overall, I felt well taken care of, and I will definitely call them again if I ever find myself in a similar situation. Highly recommend!

👍 9 👎 1