Family Security Credit Union

Family Security Credit Union

Located in Hartselle, this credit union stands out for its commitment to exceptional member service and community involvement. With convenient hours including Saturday openings, it provides flexibility for members to manage their finances on their own schedule. The knowledgeable staff is dedicated to offering personalized solutions tailored to individual financial needs, whether it's for savings, loans, or investment advice.

What truly sets this credit union apart is its focus on building lasting relationships within the community. By actively participating in local events and initiatives, it demonstrates a genuine commitment to not only serving its members but also enhancing the overall quality of life in Hartselle. With competitive rates and a variety of financial products, it is a trusted partner for both individuals and families looking to achieve their financial goals.

• 1305 Hwy 31 SW, Hartselle, AL 35640, United States
• (256) 773-8911

Latest Feedback

"I recently opened an account here, and the entire process was so easy! The staff was incredibly friendly and took the time to explain all my options. I felt valued as a member from the very first interaction. Plus, the online banking features are top-notch, making it simple to manage my finances on the go."

"I've been a member for years, and I can honestly say that this place has the best customer service! Whenever I have questions about loans or savings, the team is always ready to help. They really take the time to understand my needs and provide tailored solutions. I wouldn’t go anywhere else for my banking needs."

"As a small business owner, I appreciate how supportive this credit union is. They've helped me with various financial services, from business loans to advice on managing cash flow. Their understanding of the local market and commitment to helping entrepreneurs like me succeed makes all the difference. I highly recommend them!"

Customer Reviews

What People Say

Barbara Northwood

★★★★★

January 2, 2025

I’ve been banking here for a little while now, and it has been a pretty good experience all around. The tellers are friendly and always ready to help, which makes transactions much more pleasant. I really appreciate that they offer financial education workshops; I attended one last month, and it was incredibly informative. It’s nice to see them making an effort to educate their members on budgeting and savings. However, I do wish their hours were a bit more flexible; they close quite early during the week, which can be a challenge for those of us with 9-to-5 jobs. Still, I think the benefits and customer service outweigh the downsides, and I’m glad to be a part of this community!

👍 2 👎 0

Micah Foxworth

★★★★★

June 13, 2024

I recently joined this credit union after hearing a lot of positive feedback from my friends, and I must say, I’m impressed! The environment is very welcoming, and the staff goes above and beyond to make you feel comfortable. I was helped by a lady named Sarah who took the time to explain all of my options for setting up a savings account. It was refreshing to talk to someone who genuinely cares about what’s best for you rather than just pushing a product. Even better, the online banking system is user-friendly, making my life so much easier! I love being able to check my balance and transfer funds at the click of a button. While I did encounter a minor issue with their mobile app crashing once, the tech support was quick to respond, and they resolved it in no time. Overall, my experience has been great, and I would highly recommend this place to anyone looking for a solid credit union.

👍 3 👎 1

Tatiana Martin

★★★★★

November 21, 2023

I've been a member at this credit union for over three years now, and I can confidently say that it has been a great experience overall. The staff is genuinely friendly and always willing to help with any questions I might have regarding my accounts. Recently, I had to apply for a personal loan, and I was pleasantly surprised by how smooth the process was. They guided me through every step, making sure I understood all the terms and conditions. The interest rates are quite competitive, which is a huge plus! However, I did notice that sometimes the wait times can be a bit longer than I'd like, especially during peak hours. It would be nice to see more staff available during busy times to expedite the service. Other than that, I truly appreciate the community-focused approach that they maintain. Overall, I'm really happy with my banking experience here and would recommend it to anyone looking for a reliable financial partner in their journey.

👍 6 👎 0