Fifth Third Bank & ATM

Fifth Third Bank & ATM

Located in Buffalo Grove, this bank stands out for its commitment to customer service and community involvement. Offering a range of financial products, from personal banking to loans, it caters to the diverse needs of its clients.

With convenient hours, including extended services on Fridays and Saturdays, customers appreciate the accessibility and flexibility it provides. The friendly and knowledgeable staff are dedicated to helping individuals and families navigate their financial journeys, making it a trusted choice in the area.

Whether you're opening your first savings account or seeking advice on investment options, this bank is equipped to guide you every step of the way, ensuring a personalized and satisfying banking experience.

• 345 W Dundee Rd, Buffalo Grove, IL 60089, United States
• (847) 465-4820

Latest Feedback

"I recently opened a checking account here, and I couldn't be happier with my experience. The staff was incredibly friendly and took the time to explain all my options without any pressure. I felt valued as a customer, and the process was smooth and efficient. I highly recommend this branch for anyone looking for a welcoming banking experience."

"I visited the bank to inquire about a home loan, and the loan officer was fantastic. They walked me through the entire process and answered all my questions thoroughly. I appreciated the transparency and the kindness shown throughout the meeting. It made a potentially stressful situation much easier to handle. Definitely a place I trust with my finances!"

"As a small business owner, I rely on my bank for various services, and I've been very pleased with the support I've received here. The team understands the needs of local businesses and has provided me with tailored advice that has helped my operations. Their responsiveness is a game changer, and I feel confident in my banking decisions thanks to their guidance."

Customer Reviews

What People Say

Ronald Rao

★★★★★

June 5, 2025

I had a wonderful experience at this bank last week. I went in to open a savings account and the staff was incredibly helpful. They showed me various options and helped me choose one that fit my needs perfectly. The turning point for me was how they took their time to ensure I understood everything. The teller was friendly and made the process so easy! I also enjoyed the ambiance. It was bright and welcoming, which made waiting for my turn a lot less daunting. My only minor issue was that it took a little longer than I expected due to the number of customers ahead of me. I understand that some busy times can occur, but maybe they could consider adding more staff during peak hours? All in all, I left the bank feeling satisfied and more informed about my banking options. Definitely a solid place to manage your finances!

👍 8 👎 2

Elizabeth Martinez

★★★★★

May 16, 2024

I cannot say enough good things about my experiences here! The customer service is top-notch. I recently needed assistance with a loan application, and the loan officer was fantastic. He walked me through every detail, which made me feel at ease. The follow-up was swift and very professional. The facilities are always clean and well-maintained, which adds to the overall positive experience. My only suggestion would be to consider updating some of the technology in the ATM area. On a couple of occasions, I've noticed the machines can be a bit slow to respond, which can be frustrating when you're in a hurry. However, the friendly staff always makes up for any minor inconveniences I’ve encountered. I’m confident I made the right choice with this bank, and I would recommend it to anyone in the area looking for a banking partner they can trust.

👍 4 👎 2

Raj Silverstone

★★★★★

March 3, 2024

I recently opened a new account at my local bank and I couldn't be happier with the service I received! From the moment I walked in, the staff was welcoming and attentive. They took the time to explain all the different account options available, making sure I understood the pros and cons of each. I also appreciated that they didn't rush me; I felt comfortable asking questions. The branch was clean and well-organized, which made my experience even more pleasant. I was particularly impressed with the lady who helped me set up my online banking. She was patient and guided me through the process step-by-step, ensuring that I was comfortable with everything before I left. One thing I would suggest is extending the Saturday hours a bit more, as I know it can be hard for working folks to get to the bank during the week. Overall, I'm thrilled with my experience and I look forward to banking here for years to come! Highly recommend to anyone looking for a reliable bank with great customer service!

👍 7 👎 1