Fifth Third Bank & ATM

Fifth Third Bank & ATM

Located in Lansing, this bank provides a reliable and trustworthy banking experience for its customers. With a commitment to accessibility, it features a wheelchair-accessible entrance and parking, ensuring that everyone can enjoy its services without hassle. The staff is known for their professionalism and dedication, offering personalized assistance that makes banking feel more approachable. Customers appreciate the supportive environment and the efficient handling of their banking needs, making this location a preferred choice for many in the area.

Whether it's setting up new accounts or providing guidance on financial products, the team goes above and beyond to ensure customer satisfaction. This bank stands out for its focus on community and customer service, fostering long-term relationships built on trust and reliability.

• 500 E Michigan Ave, Lansing, MI 48933
• in ATM (Fifth Third Bank)
• (517) 372-7500

Amenities

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Latest Feedback

"I recently visited this bank for the first time, and I was pleasantly surprised by the welcoming atmosphere. The staff was incredibly helpful, guiding me through the process of opening a new account. They answered all my questions patiently and made sure I understood everything. It felt great to have such personalized service, and I left feeling confident about my banking choices."

"After switching to this bank, I've experienced nothing but smooth transactions and excellent service. I particularly appreciate how they take the time to explain different account options without any pressure. The team is always friendly and ready to assist with any inquiries, making me feel valued as a customer. It's refreshing to find a bank that truly cares about its clients."

"As someone who values convenience, I was thrilled to discover how accessible this bank is. From the easy parking to the wheelchair-friendly entrance, they’ve made sure everyone can access their services comfortably. On top of that, the staff is always eager to help me with my banking needs, whether it’s cashing a check or getting advice on savings. This place has become my go-to for all my banking needs."

Customer Reviews

What People Say

Cordelia Templeton

★★★★★

June 22, 2024

I have been banking here for a couple of years now, and overall, I’ve had a pretty solid experience. The tellers are friendly and always willing to assist, which makes my visits much more enjoyable. One thing I particularly appreciate is the ease of accessing my accounts online. I had an issue with my debit card once, and their customer service team was super quick to resolve it, which I found very reassuring. While I usually prefer to handle most of my banking through the app, I do enjoy the atmosphere in the branch. The interior is well-lit and organized, making it easy to find what you need. On a minor note, the ATM could use an update; there have been a few times when it didn’t accept cash deposits, which was a bit inconvenient. I also wish they had longer hours, as it can be tough to make it there during my work schedule. Overall, I’m pleased with the services offered, and I think they genuinely care about their customers. I would recommend this place to anyone looking for reliable banking services in the area, as they've always been there for me when I needed help.

👍 5 👎 0

Anna Wainwright

★★★★★

April 20, 2024

I recently had an excellent experience at this bank while setting up my new checking account. The staff was incredibly welcoming and attentive, making me feel valued right away. I had a few questions about the different account options, and the representative took the time to explain everything in detail without rushing me. I appreciated their patience, especially since I can be a bit indecisive when it comes to financial decisions. The facility itself was very clean and modern, which added to the overall pleasant atmosphere. I also noticed that the bank is fully accessible, with ramps and designated parking, which is great for anyone with mobility concerns. The only minor hiccup was a little wait time, but it was understandable given how busy they were that day. Overall, I'm very satisfied with my experience and feel confident that I've made the right choice. I look forward to establishing a long-term relationship with this bank and would definitely recommend it to family and friends!

👍 4 👎 2