Fifth Third Bank & ATM

Fifth Third Bank & ATM

Located in Richmond, this bank offers a comprehensive range of financial services tailored to meet the needs of its customers. With a commitment to personalized service, the team is dedicated to helping clients achieve their financial goals through expert guidance and innovative solutions. The bank features convenient hours, including Saturday availability, making it easy for customers to access services when they need them most.

Known for its friendly and knowledgeable staff, this institution prides itself on creating a welcoming environment. Whether you’re looking for personal banking, loans, or investment options, customers can expect a seamless experience designed to simplify their financial journey.

• 800 Eastern Bypass, Richmond, KY 40475, United States
• (859) 625-5353

Latest Feedback

"I've been banking here for years and have always had a positive experience. The staff is incredibly friendly and always willing to help with any questions I have. I recently opened a new savings account, and the process was quick and easy. I appreciate how they take the time to explain everything clearly."

"This place has a great atmosphere, and the staff is top-notch. I had to get a loan for my new car and was pleasantly surprised by how straightforward the application process was. The loan officer walked me through every step, and I felt really supported throughout the entire process."

"I went in to discuss my financial options for starting a business, and I was blown away by the level of service I received. The advisor was knowledgeable and provided me with valuable insights that really helped me make informed decisions. I left feeling confident and excited about my plans."

Customer Reviews

What People Say

Arjun Remington

★★★★★

June 16, 2025

I recently switched to this bank after hearing good things about their services, and I must say, I’ve been thoroughly impressed! The first time I walked in, I was greeted with warm smiles, and the staff took the time to sit down and explain all my options without any pressure. I opened a savings account and a checking account, and the process was quick and straightforward. I love the mobile banking app—it's user-friendly, and I can easily deposit checks from home! One thing I really appreciate is their commitment to community events; they regularly sponsor local initiatives, which makes me feel good about banking with them. The only minor hiccup I've experienced is that the ATM can be a little slow at times, especially on weekends. However, the convenience of having multiple locations makes up for it. Overall, I’m really happy with my decision to bank here, and I strongly recommend it to others seeking a reliable financial institution with great customer service!

👍 4 👎 1

Lillian O'Malley

★★★★★

October 22, 2023

I've been a customer at this bank for over three years now, and I've had a really positive experience overall. The staff is always friendly and ready to help with any questions I have about my account. I particularly appreciate their efficient online banking services; transferring money and checking my balance is a breeze! I did notice that sometimes the lines can get a bit long during peak hours, especially on Fridays, but that’s understandable given how busy it gets. Still, the staff works diligently to keep things moving. The overall atmosphere is welcoming, and I’ve never felt rushed during my visits. I would definitely recommend this bank to anyone looking for solid customer service and reliable banking options!

👍 2 👎 1