Fingerlakes Automotive

Fingerlakes Automotive

Located in Montour Falls, this auto repair shop stands out for its exceptional customer service and skilled technicians. With a commitment to quality, they utilize advanced diagnostic tools and techniques to ensure every vehicle is serviced with precision. Their friendly staff is dedicated to creating a welcoming environment, making each customer feel valued and understood. Open six days a week, they offer convenient hours to accommodate busy schedules, ensuring that reliable automotive care is always within reach.

Whether it’s routine maintenance or complex repairs, this shop prides itself on transparency and integrity, providing detailed explanations and fair pricing. Customers appreciate their thorough approach, making it a trusted choice for all automotive needs in the area.

• 2725 NY-14, Montour Falls, NY 14865
• (607) 535-4471

Amenities

Service options

• Onsite services

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Offerings

• Oil change

Amenities

• Mechanic
• Restroom

Planning

• Appointments recommended

Payments

• Credit cards
• Debit cards

Latest Feedback

"I recently took my car in for a routine check-up, and I couldn't be more pleased with the experience. The staff was incredibly friendly and took the time to explain everything in detail. They even showed me what was wrong and suggested the best options for repairs without any pressure. I left feeling confident and well taken care of. Highly recommend this place for anyone looking for honest and reliable service!"

"After experiencing some issues with my brakes, I decided to visit this local auto shop based on a friend's recommendation. The team was professional and handled my car with care. They completed the repair faster than I expected and even gave me tips on maintaining my brakes in the future. It’s refreshing to find such trustworthy service in the area. I'll definitely be returning for all my car needs."

"As someone who doesn't know much about cars, I was nervous about taking my vehicle in for repairs. However, the staff made me feel completely at ease. They patiently answered all my questions and provided clear explanations about the work being done. The pricing was fair, and I truly felt like they had my best interests in mind. It’s hard to find that level of service these days, and I’m grateful I found this shop!"

Customer Reviews

What People Say

Bennett Moore

★★★★★

April 13, 2025

I can't say enough good things about this auto repair shop! I took my car in for a brake inspection and was blown away by how thorough they were. The staff explained everything clearly and made sure I understood what needed to be done. The job was completed ahead of schedule, and the price was very reasonable. They even washed my car as a courtesy! I also appreciated that they were open on Saturdays, which made it super convenient for me. My only suggestion would be to have more signage outside, as I had a little trouble finding the entrance at first. Overall, fantastic service!

👍 4 👎 1

Elizabeth London

★★★★★

March 22, 2025

I had an outstanding experience at this auto repair shop! From the moment I walked in, the staff was incredibly welcoming and attentive. I brought my car in for what I thought was a basic oil change, but after a thorough inspection, they noticed a few other issues that could turn into bigger problems down the line. I really appreciated their honesty; they could have easily just done the oil change and sent me on my way. Instead, they took the time to explain everything in detail and offered a reasonable estimate for the additional repairs. The waiting area was clean and comfortable, which made the time spent there much more enjoyable. Plus, they even provided complimentary coffee, which was a nice touch! I was impressed by their efficiency; my car was ready in no time. If I had to give any constructive feedback, it would be to perhaps add more seating in the waiting area during peak hours, as it got a bit crowded when I was there. Overall, I will definitely be returning for any future auto needs and highly recommend this place to anyone looking for a reliable and trustworthy automotive service!

👍 4 👎 1

Christine Patterson

★★★★★

August 21, 2024

I recently visited this auto repair shop for a routine maintenance check on my vehicle, and I have to say, I was really impressed! The crew was not only knowledgeable but genuinely passionate about what they do. They took the time to walk me through each step of the process, answering all my questions without making me feel rushed or dumb. I found their pricing to be fair and transparent, with no hidden fees which is a huge plus in my book. The waiting area was nice, but I think they could benefit from offering free Wi-Fi, as I had a bit of downtime while waiting. One thing that truly stood out to me was the level of customer service—from the front desk to the mechanics. It's clear they work as a team and care about their customers’ experience. I left feeling confident about the work done on my car and will definitely be back for any future repairs. Highly recommend for anyone in need of a reliable auto service!

👍 3 👎 2