First Interstate Bank

First Interstate Bank

Located in the heart of Billings, this bank offers a comprehensive range of financial services tailored to meet the diverse needs of its community. With a commitment to exceptional customer service, the knowledgeable staff ensures that every client feels valued and supported. The bank prides itself on its innovative digital banking solutions, allowing customers to manage their finances with convenience and ease.

Open Monday through Friday, the bank provides flexible hours to accommodate busy schedules. Clients appreciate the welcoming atmosphere and the personalized approach to banking, making it a trusted choice for both individuals and businesses in the area.

• 730 Main St, Billings, MT 59105, United States
• in First Interstate Bank - ATM
• (406) 255-5800

Latest Feedback

"I had a fantastic experience opening my checking account here. The staff was incredibly friendly and took the time to explain all of my options in detail. I felt like they genuinely cared about finding the right fit for my financial needs. Plus, the online banking platform is super user-friendly, which makes managing my finances a breeze!"

"As a small business owner, I appreciate the personalized service I receive. The team has been proactive in helping me with my business loans and financial planning. They understand the local market and offer valuable insights that have helped my business grow. I always leave feeling confident about my financial decisions!"

"I've been banking here for years, and I can't say enough good things. The customer service is consistently excellent, and the staff remembers my name and personal banking needs, which makes a big difference. I also love their community involvement; it feels good to know my bank cares about giving back to Billings."

Customer Reviews

What People Say

Hunter Russell

★★★★★

January 15, 2025

I recently had to open a new checking account and was pleasantly surprised by the ease of the process at this bank. The staff were incredibly friendly and knowledgeable, making me feel welcome from the moment I walked in. My representative took the time to explain all my options clearly, which I really appreciated as a first-time account holder. I had some questions regarding fees and online banking, and they answered them patiently without making me feel rushed. The branch itself was clean and organized, which added to my positive experience. One thing I did notice, though, was that it got a bit busy during lunchtime, so I would recommend visiting in the morning if you can. Overall, I left feeling confident about my banking choice and excited to start this new financial journey. I also love that they offer a variety of online services, which is super convenient for someone like me who has a packed schedule. I’d definitely recommend this place to anyone looking for a reliable bank with a friendly atmosphere and helpful staff!

👍 8 👎 2

Laura Richardson

★★★★★

November 26, 2023

I’ve been banking here for a few years now, and I have to say, I've had a really positive experience overall! The customer service is usually top-notch, and I can always get someone to help me when I need assistance. I love how quickly I can access my accounts through their online banking platform, which is user-friendly. However, I did have a slight hiccup last month when I tried to deposit a check using the mobile app; it took longer than expected for the funds to clear. I brought it up during my next visit, and the staff was very understanding and assured me they were looking into the app's performance. Besides that minor issue, I appreciate their helpful staff who always greet you with a smile. Their hours are a bit limited, especially on weekends, but I usually go during the week, so it hasn’t been a problem for me. I’d highly recommend this bank for anyone who values good service and convenience!

👍 3 👎 1