First Community Credit Union

First Community Credit Union

Located in Fairview Heights, this credit union stands out for its commitment to member satisfaction and community involvement. Offering a range of financial services, from personal loans to savings accounts, it emphasizes personalized service tailored to each individual's needs. The team is dedicated to providing a welcoming environment, making financial management accessible and straightforward. With convenient hours, including Saturday availability, members can easily access their accounts and services at times that suit their busy lifestyles.

What truly sets this credit union apart is its focus on building lasting relationships. They prioritize financial education and empowerment, ensuring that every member feels confident in their financial decisions. The community-oriented approach not only fosters loyalty but also enhances the overall banking experience, making it a trusted partner for all financial goals.

• 801 Lincoln Hwy, Fairview Heights, IL 62208, United States
• (636) 728-3333

Latest Feedback

"I recently joined this credit union and couldn't be happier with my experience! The staff was incredibly helpful in guiding me through the loan application process. They took the time to explain everything in detail, and I felt supported every step of the way. The friendly atmosphere made me feel right at home, and I appreciate the personalized service I received. Highly recommend!"

"What I love about this place is the community focus. They really care about their members and offer great financial advice. I attended one of their financial workshops, and it was so informative! I learned a lot about budgeting and saving for the future. The staff are always available to answer questions, and they genuinely want to help you succeed financially. It's nice to feel like you're part of something bigger."

"I've been a member for a few years now, and my experience has been fantastic. I recently needed assistance with setting up a new account, and the representative was incredibly patient and knowledgeable. They walked me through all my options and helped me choose the best account for my needs. The convenience of their hours is a huge plus, too. I appreciate being able to visit on Saturday mornings when I'm not busy with work. This place truly cares about its members!"

Customer Reviews

What People Say

Jonathan Ferrari

★★★★★

May 28, 2025

As a long-time member of this credit union, I can confidently say that the service is consistently great. The tellers and loan officers are knowledgeable and always eager to help. I recently refinanced my mortgage with them, and the process was transparent and straightforward. They walked me through every step, ensuring I understood what was happening and what to expect. It really feels like they care about their members' financial well-being. However, one aspect I would like to see improved is their mobile app; sometimes it can be slow or glitchy, especially during peak times. Despite that, the overall experience has been positive, and I appreciate the community-oriented approach they have. A solid choice for anyone looking to manage their finances in a friendly environment!

👍 3 👎 1

Zainab Stormborn

★★★★★

July 10, 2024

I've been a member for a few years now, and I can't say enough good things about my experience! The staff is always incredibly friendly and willing to help with anything I need. I recently took out a personal loan, and they guided me through the entire process, making it so easy and stress-free. I also appreciate their competitive interest rates compared to other institutions I've looked at. The only minor downside is that their location can be a bit tricky to find if you're not familiar with the area, but it’s well worth the effort! Overall, I feel valued as a member, and I love the community feel. Highly recommend if you're looking for a supportive financial partner!

👍 3 👎 0

Søren Gray

★★★★★

December 16, 2023

I recently switched to this credit union after years with a bigger bank, and I couldn't be happier with my decision. The atmosphere is so much more welcoming and personal, which made me feel at ease right away. I went in to open a checking account, and the representative took the time to explain all my options without any pressure. They even offered me a great deal on overdraft protection, which I really appreciate. I also love their Saturday hours; it’s so convenient for those of us with busy weekdays. One small suggestion for improvement would be to enhance their online banking platform, as it sometimes feels a bit outdated compared to what I’m used to. But overall, I genuinely feel like I'm part of a community here.

👍 2 👎 0