Free State Insurance Agency

Free State Insurance Agency

Located in the heart of Lawrence, this insurance agency stands out for its commitment to personalized service and community engagement. With a dedicated team of experienced agents, they provide tailored insurance solutions that meet the unique needs of each client. Whether it’s auto, home, or business insurance, their comprehensive offerings ensure that customers receive the best coverage possible.

The agency prides itself on building lasting relationships with clients, fostering trust and transparency. Their knowledgeable staff is always ready to answer questions and guide clients through the insurance process, making it as smooth as possible. With convenient hours during the week, they are accessible to clients who value their time and want a hassle-free experience.

• 917 Iowa St, Lawrence, KS 66044, United States
• in Hillcrest Shopping Center
• (785) 865-3500

Latest Feedback

"I recently switched my auto insurance to this agency, and I couldn't be happier. The staff took the time to explain all my options in detail and found me a policy that saved me money without sacrificing coverage. Their customer service is top-notch, and I felt genuinely cared for throughout the entire process."

"What impressed me most about this agency was their willingness to go the extra mile. I had some complex questions regarding my homeowner's policy, and they took the time to walk me through everything. Their expertise and patience were invaluable, and I left feeling confident about my coverage choices."

"As a small business owner, I needed reliable insurance that suited my specific needs. The team here provided exceptional guidance and tailored solutions that fit my budget. They understood the challenges I face and offered insightful advice that was incredibly helpful. I’m grateful for their support and dedication!"

Customer Reviews

What People Say

Mary Fowler

★★★★★

February 8, 2025

I can't say enough good things about my experience with this insurance agency! When I first reached out for a quote, I was pleasantly surprised by how quickly someone got back to me, and they were incredibly thorough in explaining the various options available to me. The agent I worked with was patient and took the time to answer all my questions, which I really appreciated since navigating insurance can be quite confusing. One thing I loved was that they offered a variety of plans that fit different budgets and needs, which made it easy for me to find something that worked for my family. While the office was a bit busy during my visit, the staff did a great job of keeping things moving, and I never felt ignored. My only minor critique would be that I wish there were more signage in the office to help guide first-time visitors, as I wasn’t sure where to go at first. Nevertheless, it's clear they have a strong team that is committed to customer satisfaction. I left feeling confident about my insurance decisions and am happy to have found a reliable partner for my coverage. I would definitely recommend them to anyone looking for a trustworthy agency!

👍 2 👎 1

Sven Templeton

★★★★★

November 22, 2024

I recently had a fantastic experience with my insurance needs at this agency! From the moment I walked in, the staff made me feel welcome and valued. I was greeted by a friendly representative who took the time to listen to my concerns and understand my unique situation. What I really appreciated was their transparency; they explained all the details of my coverage options without any jargon, which made it super easy to understand. It's refreshing to work with a company that genuinely cares about its clients rather than just pushing for a sale. Plus, their response time to my questions was impressive—every email I sent was answered almost immediately! The office itself has a warm, professional atmosphere, and I noticed that all the agents seemed equally engaged with their clients. My only suggestion would be to extend the hours slightly on weekends, as I know many people, including myself, would love the option to meet on Saturdays. Overall, I highly recommend this insurance agency if you're looking for personalized service and a team that truly puts your needs first! I’ve already referred a couple of friends to them, and I’ll definitely be back for any future insurance needs.

👍 5 👎 1