Frogs Automotive Repair

Frogs Automotive Repair

Located in Lake Charles, this auto repair shop stands out for its exceptional customer service and skilled technicians. With a commitment to transparency, they provide detailed explanations of repairs, ensuring customers understand the work being done on their vehicles. The shop is known for its prompt service and a wide range of automotive solutions, from routine maintenance to complex repairs.

Operating six days a week, the friendly staff is always ready to assist, making it easy for customers to fit their car care needs into their busy schedules. Their dedication to quality workmanship and customer satisfaction has earned them a loyal clientele, who appreciate the trustworthiness and expertise that this shop consistently delivers.

• 912 Gerstner Memorial Dr, Lake Charles, LA 70601
• (337) 433-3555

Amenities

Service options

• Onsite services

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Offerings

• Oil change

Amenities

• Mechanic
• Restroom

Payments

• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards

Latest Feedback

"I had a fantastic experience at this auto repair shop! The team was incredibly friendly and took the time to explain everything they were doing. My car was in and out in no time, and I felt confident that the repairs were done right. It’s hard to find a place that genuinely cares about its customers like this one does!"

"What impressed me most was the level of professionalism and honesty I encountered. They diagnosed my car issues quickly and provided me with a detailed estimate before starting any work. The prices were fair, and the staff kept me updated throughout the process. I left feeling satisfied and will definitely be returning for future services."

"As a woman, I often feel intimidated at auto shops, but that was not the case here. The staff treated me with respect and ensured I understood every step of the process. They made me feel valued as a customer, and I appreciated their patience when answering my questions. I highly recommend this place to anyone looking for reliable and friendly service."

Customer Reviews

What People Say

Brian Miller

★★★★★

May 29, 2025

I recently took my vehicle in for some routine maintenance and was pleasantly surprised by how efficient the service was. The mechanics clearly know their stuff! They had my oil changed and tires rotated in record time. I also appreciated that they didn’t try to upsell me on services I didn’t need. The only downside was that the parking lot can get a little cramped during busy hours, which made it hard to find a spot. Nevertheless, I left feeling satisfied and will definitely come back the next time my car needs attention!

👍 8 👎 1

Genesis Silverstone

★★★★★

October 17, 2024

I can't say enough good things about my experience! After dealing with a persistent check engine light for weeks, I finally decided to visit this automotive repair shop based on a friend's recommendation. From the moment I walked in, the team made me feel welcomed. They diagnosed the issue quickly and not only explained what was wrong but also provided me with a detailed breakdown of the costs before proceeding. I appreciated their transparency—it’s rare to find a place that prioritizes honesty over just making a sale. The repairs took less time than I expected, and I was back on the road feeling confident with my car's performance. I also loved that they have a clean waiting room, complete with coffee and free Wi-Fi. If I had to provide any constructive feedback, perhaps they could improve their online booking system; it was a bit tricky to navigate. But honestly, that’s a minor detail compared to the amazing service I received. I’ll definitely be returning here for all my future car needs!

👍 2 👎 0

Janet Patterson

★★★★★

January 1, 2024

I had a fantastic experience here! The staff was incredibly friendly and took the time to explain everything going on with my car. I had a transmission issue, and they fixed it in no time. The waiting area was clean and comfortable, which made the whole experience much better. My only suggestion would be to offer more magazines or books to read while waiting. Overall, highly recommend it for quick, honest service!

👍 1 👎 0