Gilbertson's Sales & New Auto
Gilbertson's Sales & New Auto serves Bay City with a focused inventory of quality pre-owned vehicles, pairing competitive pricing with informed guidance on auto financing, trade-in valuation, and vehicle history review. The dealership helps buyers compare reliable cars, trucks, and SUVs with clear attention to budget, long-term ownership costs, and available protection options.
Its team emphasizes transparent sales practices, practical recommendations, and a streamlined purchase process designed for serious shoppers seeking dependable transportation and strong value. From credit-friendly financing support to insight on warranty coverage and title documentation, the dealership delivers a professional used car buying experience backed by responsive service and accessible on-site convenience, including wheelchair accessible parking.
Amenities
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Wheelchair accessible parking lot
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Used goods
Accessibility
Offerings
Latest Feedback
- "The staff made the financing process much easier than expected. They explained vehicle history, warranty options, and total costs clearly, which helped me choose a reliable SUV with confidence."
"I appreciated the straightforward trade-in evaluation and the professional way everything was handled. The selection was solid, pricing was fair, and the paperwork moved quickly without pressure."
"This was one of the better used car buying experiences I have had. The team was responsive, transparent about condition and title details, and helped me find a dependable truck at a good value."
Customer Reviews
What People Say
Linda Lopez
February 1, 2025
From start to finish, my experience purchasing my used car was nothing short of fantastic! I walked in on a Saturday morning, feeling overwhelmed by the number of options, but the team here was incredibly patient and understanding. They listened to my needs and helped narrow down my choices based on my budget and preferences. I felt like they truly cared about finding me the right fit rather than just pushing a sale. The car I ended up choosing was in great condition and came with a detailed history report that eased my mind about any past issues. Plus, they even offered a complimentary maintenance check for the first few months. I did notice that the website could use a bit more information about their inventory, as I had a hard time finding specific models I was interested in beforehand. Other than that, I can't recommend them enough! I left feeling not just satisfied but genuinely happy with my purchase. It’s great to know I can trust them for future car needs too.
Alessia Coleman
December 25, 2024
I recently bought a car here, and I have to say, the experience exceeded my expectations! The staff was incredibly helpful and friendly, and they made the car-buying process smooth and enjoyable. The vehicle I purchased was in excellent condition and had a thorough inspection report. I love that they care about the quality of the cars they sell. Just a small thing, I wish they offered some kind of warranty, but the confidence I have in the car makes up for it. Would definitely recommend to friends and family!
Aisha Meyer
April 24, 2024
What a refreshing experience I had while car shopping! I was looking for a reliable used car and stumbled upon this gem. The moment I walked in, I felt welcomed. The sales team was attentive and took the time to understand what I was looking for. I really appreciated the no-pressure atmosphere; I was able to browse without feeling rushed. I ended up purchasing a vehicle that I absolutely love, and it was priced fairly. The only thing I would suggest is to have more seating in the waiting area; it can get a bit crowded during busier times. Nonetheless, the friendly service and excellent selection made the experience memorable. I will definitely be back for future purchases!
Natasha MacDonald
November 4, 2023
I had an amazing experience buying my used car here! The staff was super friendly and really knowledgeable. They took the time to answer all my questions and even helped me find financing options that worked for me. I really appreciated how transparent they were about the pricing. Plus, the selection of cars was impressive! I found exactly what I was looking for and at a great price. The only downside was that it took a bit longer than expected to finalize the paperwork, but the waiting area was comfortable, and I didn’t mind too much. Overall, I highly recommend this place for anyone looking for a reliable used car!
How to go there
Location
Used car dealer Loc: 44.5916 / -92.471
Plan your visit
Weather
- Bay City
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