Harborstone Credit Union
Located in Tacoma, this credit union stands out for its commitment to personalized service and community involvement. With a focus on member satisfaction, it offers a wide range of financial services tailored to meet individual needs, from savings and checking accounts to loan options. The knowledgeable staff is dedicated to providing expert guidance, ensuring that members feel confident in their financial decisions.
Open six days a week, including convenient Saturday hours, this credit union makes it easy for members to access services on their schedule. Its welcoming atmosphere fosters a sense of community, making it a trusted partner in financial wellness for residents in the area. Whether you’re looking to save for the future or need assistance with a loan, this credit union is committed to helping members achieve their financial goals with integrity and care.
Latest Feedback
- "I recently opened an account and couldn't be happier with the service I received. The staff was incredibly friendly, taking the time to explain everything in detail. They really made me feel like a valued member from day one. Plus, the online banking features are user-friendly and convenient!"
"I had a great experience when I applied for a loan. The process was straightforward, and the team was very helpful in guiding me through each step. They answered all my questions promptly and made sure I understood the terms. I felt supported the entire time, which is rare in today's banking world."
"I love the community events that this place hosts! It’s not just about banking; they really care about giving back to Tacoma. I attended a financial literacy workshop recently, and it was both informative and engaging. I'm so glad to be a part of a credit union that invests in its members and the community."
Customer Reviews
What People Say
Lillian Ashford
August 2, 2025
I’ve been with this credit union for about a year now, and I have to say I’m really impressed with the overall experience. The staff is incredibly friendly and knowledgeable, which makes a huge difference in the world of finance. I recently needed assistance with setting up a savings account and the representative walked me through each step, making sure I didn’t have any questions. I also appreciate their commitment to the community, which is evident in their various outreach programs. However, I think their online portal could use a little modernizing; sometimes it feels a bit clunky and hard to navigate. Still, it doesn’t overshadow the great service I’ve experienced. Highly recommend!
Vladimir Elmwood
May 23, 2024
After visiting several financial institutions, I finally decided to join this credit union, and I couldn’t be happier! Their commitment to member service is evident from the moment you walk in. I had a particularly great experience when I needed help with applying for a mortgage. The loan officer was patient, which helped ease my anxiety about the whole process. They provided a thorough breakdown of everything, which I found super helpful. The thing I appreciated most was their willingness to tailor solutions to fit my needs. The only downside was a slight delay in getting my documents, but it was nothing major. Overall, this place is a gem for anyone seeking a supportive financial partner.
Piper Scott
January 3, 2024
As someone who has been a member for over three years, I have to say that the service here has been consistently impressive. From the moment you walk in, the staff greets you with a warm smile, which always makes me feel valued as a customer. I recently applied for a personal loan, and I was pleasantly surprised by the efficiency of the process. The loan officer took the time to explain all my options in detail, ensuring I understood the terms. They even helped me to compare rates with other lenders, which was super helpful. The only area I think could use improvement is their online banking system, as it sometimes feels a little outdated and can be a bit slow. However, I appreciate the personal touch they offer in-branch, which makes me feel more comfortable. Overall, I would highly recommend this credit union for anyone looking for a friendly and supportive financial institution!
Aiden Campbell
November 13, 2023
I recently opened an account here and my experience has been mostly positive. The team is friendly and willing to help, which makes a big difference. I particularly like the ease of accessing my account for various transactions. The location is also convenient, especially with Saturday hours as it suits my schedule well. However, I did find the wait times a bit longer than expected during peak hours. It was manageable, but it would be great if they could find ways to speed up service during these times. Despite that, I am pleased with my banking choice so far and look forward to using their services more.
Augustus Cooper
September 20, 2023
I recently switched my banking to this credit union after being fed up with my previous bank's hidden fees and poor customer service. Wow, what a difference! The representatives have gone above and beyond to make my transition smooth. I love the fact that they have Saturday hours, which is a lifesaver for someone with a busy work week. The friendly staff took the time to understand my needs and helped me set up everything from checking accounts to auto savings plans. I even got some great advice on building my credit score! Plus, their loan rates are some of the best I've seen. The only minor issue was that I had to wait a bit longer than expected during my first visit, but it was worth it. I couldn't be happier with my decision to join!
Today
Opening Hours
| Monday | 9 AM–5 PM |
|---|---|
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–6 PM |
| Saturday | 9 AM–1 PM |
| Sunday | Closed |
How to go there
Location
Credit union Loc: 47.1915 / -122.464
Plan your visit
Weather
- Tacoma
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|---|---|---|
| feels like | N/A °F |