Hartz Bros Custom Cycle

Hartz Bros Custom Cycle

Located in the heart of Watertown, this motorcycle shop is a haven for riders and enthusiasts alike. Known for its exceptional customer service, the shop prides itself on offering a wide range of high-quality products, including custom parts and accessories. Whether you're looking to upgrade your bike or need repairs, the knowledgeable staff is always ready to provide expert advice tailored to each customer's needs.

What sets this shop apart is its commitment to the community, often hosting local events and gatherings that bring motorcycle lovers together. With a reputation for reliability and craftsmanship, it has become the go-to destination for both seasoned riders and newcomers. From routine maintenance to custom builds, this motorcycle shop excels in delivering outstanding results that keep customers coming back for more.

• 1450 Huntington St, Watertown, NY 13601
• (315) 783-3744

Latest Feedback

"I visited this shop for the first time last month, and I was blown away by the level of service I received. The staff took the time to explain everything I needed for my bike, and they genuinely cared about helping me find the right parts. The atmosphere was welcoming, and I felt like I was part of a community right away. I couldn't be happier with my experience!"

"As a long-time rider, I've been to many motorcycle shops, but this one really stands out. The variety of parts and accessories available is impressive, and the team is incredibly knowledgeable. I recently had some custom work done, and the quality was top-notch. They really went above and beyond to ensure everything was perfect. I'll definitely be returning for future upgrades!"

"I decided to stop by this local motorcycle shop after hearing great things from friends, and I was not disappointed! The staff was friendly and attentive, helping me pick out the perfect gear for my new bike. They even offered to install everything right there. It was such a smooth process, and I felt really valued as a customer. Highly recommend this place to anyone looking for quality service!"

Customer Reviews

What People Say

Zainab Armstrong

★★★★★

November 3, 2024

I had an amazing experience at this motorcycle shop last week! The staff was incredibly helpful and knowledgeable. I popped in just to browse and ended up finding some great gear at a reasonable price. The atmosphere was welcoming, and I felt comfortable asking questions. My only suggestion is that they could benefit from having a few more seating areas for customers while they wait. Overall, definitely a great spot!

👍 8 👎 2

Dorothy Turner

★★★★★

May 27, 2024

I recently had the pleasure of visiting a local motorcycle shop and I couldn't be happier with my experience! From the moment I walked in, I was greeted by friendly staff who were genuinely passionate about bikes. I mentioned that I was looking for some upgrades for my ride, and the team took the time to understand exactly what I wanted. They showed me a range of options, explaining the benefits of each part in detail. Their knowledge is impressive and truly sets them apart! I ended up purchasing a new exhaust system and some custom handlebars, and let me tell you, the installation was flawless! The shop is well-organized and you can tell they take great pride in their work. The enthusiasm from the staff is infectious; you can sense that they love what they do. The only small hiccup was that there was a slight delay in receiving my parts, but they kept me updated throughout the process, which I really appreciated. Overall, I left feeling like part of a community rather than just another customer. If you’re looking for expert advice and quality service, I highly recommend checking out this place! You won't be disappointed!

👍 7 👎 2