Henrico Federal Credit Union
This credit union, located in Glen Allen, stands out for its commitment to community and customer service. With convenient hours, including Saturday openings, it caters to the busy schedules of its members. The friendly and knowledgeable staff provide personalized financial solutions, ensuring that each member receives the guidance they need for their financial journey. From competitive loan rates to a diverse range of services, this credit union embraces a member-centric approach that fosters long-lasting relationships.
In addition to traditional banking services, it offers educational resources and financial planning assistance, empowering members to make informed decisions about their finances. This credit union is not just a place to bank; it's a community hub where members can thrive financially and personally.
Latest Feedback
- "I can't say enough good things about my experience here! The staff is always so friendly and willing to help. I recently needed assistance with a car loan, and they walked me through every step, making the process so easy. It's refreshing to find a place where they genuinely care about their members."
"What I appreciate most is the personalized service. Every time I walk in, I feel welcomed and valued. They took the time to understand my financial goals and provided me with options that fit my needs perfectly. Plus, the Saturday hours make it super convenient for me to manage my banking without any hassle."
"I recently attended a financial workshop hosted here, and it was incredibly informative. The team really knows their stuff and is eager to share knowledge. It’s nice to see a financial institution invest in their members' education. I left feeling empowered and ready to take control of my finances!"
Customer Reviews
What People Say
Xin Hawkins
May 1, 2025
Joining this credit union has been one of the best financial decisions I’ve made! The warm atmosphere and attentive staff make every visit a pleasure. I recently opened a business account here, and the process was seamless. They helped me understand what I needed and offered valuable insights into managing my business finances. I also appreciate that they offer various resources for financial education, which helped me a lot as a new business owner. There was a bit of a wait during peak hours when I first visited, but the staff kept everyone informed and were actively working to assist everyone. Their willingness to help out the community is truly inspiring, and I love participating in their events. They genuinely care about their members, and you can feel that in every interaction. I wholeheartedly recommend considering this credit union for your banking needs. You won’t regret it!
Jordan Harrington
January 18, 2025
I recently decided to switch my banking to a credit union, and I’m so glad I chose this one. From the moment I walked in, the staff were warm and welcoming. They took the time to explain all the different accounts and services available, which was a big help since I was a bit overwhelmed. I particularly appreciated how they laid out my options for a savings account versus a traditional bank. The interest rates here are fantastic! Plus, I was impressed by their online banking platform – it’s user-friendly and makes managing my finances easy. The only minor downside was that the parking lot seems a bit cramped during peak hours, but once inside, the experience is smooth sailing. Overall, the great customer service and solid financial offerings make this credit union stand out. I feel secure and happy with my decision to join, and I look forward to a long relationship here. Highly recommend it for anyone considering a switch!
Astrid Gupta
July 11, 2024
Absolutely love this credit union! I opened a checking account here after hearing great things from friends, and they were right! The customer service team is incredibly responsive and genuinely cares about their members. I had an issue with a transaction, and they resolved it within minutes. The mobile banking app is also fantastic; it’s easy to navigate and includes all the features I need. The only thing I wish is that they had extended hours on weekends, but honestly, that’s a minor detail compared to the overall experience. I highly recommend this credit union if you want a personal touch with your banking.
Luis Dupont
March 10, 2024
What a refreshing change from traditional banking! I’ve been a member for about a year now, and it’s been a phenomenal experience. The staff are friendly and knowledgeable, always ready to answer my questions without making me feel rushed. I recently refinanced my mortgage here and was pleasantly surprised at how smooth the entire process was. They walked me through the paperwork, making sure I understood all the details – something I didn’t experience with my previous bank. I also love the community-oriented events they host, which really enhances their member-focused approach. The only small critique I have is that sometimes the lobby can get a little crowded, particularly on Saturdays. Still, the service is worth the wait. Their online banking is solid too; I can manage my accounts and pay bills easily from my phone. This credit union truly feels like a part of the community, and I’m proud to be a member. Highly recommend for anyone looking for a more personalized banking experience!
Melissa Lefebvre
December 13, 2023
I’ve been a member for a couple of years now, and I can honestly say this credit union has exceeded my expectations. The loan application process was straightforward, and the staff guided me through every step. I got a fantastic rate on my auto loan, which has saved me quite a bit of money compared to my previous bank. A minor hiccup was that I had to wait a little longer on the phone one day when I called, but the representative was super helpful once I got through. Overall, I would recommend this place to anyone looking for a reliable institution!
Today
Opening Hours
| Monday | 9 AM–6 PM |
|---|---|
| Tuesday | 9 AM–6 PM |
| Wednesday | 9 AM–6 PM |
| Thursday | 9 AM–6 PM |
| Friday | 9 AM–6 PM |
| Saturday | 9 AM–12 PM |
| Sunday | Closed |
How to go there
Location
Credit union Loc: 37.6656 / -77.6144
Plan your visit
Weather
- Glen Allen
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