Hickman Auto & Home of Rote Sau Inc.
Located in Des Moines, this car repair and maintenance service stands out for its commitment to quality and customer satisfaction. Offering a comprehensive range of services, from routine maintenance to complex repairs, the team is equipped with the expertise and tools necessary to keep vehicles running smoothly.
What sets this business apart is its transparent pricing and dedication to honest communication, ensuring customers are informed every step of the way. With a focus on building long-term relationships, clients can expect personalized service tailored to their specific needs. Whether it’s a minor tune-up or a major overhaul, this service prides itself on reliability and efficiency, making it a trusted choice for car owners in the area.
Amenities
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Onsite services
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Language assistance
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Wheelchair accessible entrance
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Oil change
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Credit cards
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Debit cards
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NFC mobile payments
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Credit cards
Service options
Accessibility
Offerings
Payments
Latest Feedback
- "I recently took my car in for an oil change and was pleasantly surprised by the level of service I received. The staff was friendly and informative, taking the time to explain what they were doing and why. I felt confident in their expertise and appreciated that they didn’t try to upsell me on unnecessary services. I'll definitely be returning for future maintenance!"
"I've been coming here for years, and I can honestly say it's the best place in town for car repairs. They always diagnose issues accurately and offer fair prices. Last month, I had some brake work done, and I was impressed by how quickly they got it done without sacrificing quality. The customer service is also top-notch; they really make you feel valued."
"As a new resident in Des Moines, finding a reliable auto service was a priority. I was referred to this shop by a coworker, and I'm so glad I went! They provided a thorough inspection and were upfront about what needed immediate attention. I also appreciated their follow-up call to ensure everything was running smoothly after my visit. It’s refreshing to find a place that genuinely cares about its customers!"
Customer Reviews
What People Say
Gary Phillips
April 25, 2025
I can't recommend this auto repair shop enough! They fixed my brakes quickly and efficiently. The staff were super helpful and friendly. Will definitely be back for future maintenance!
Sandra Potter
January 26, 2025
I recently took my car in for some routine maintenance, and I can honestly say this was one of the best experiences I've ever had at a service center. The staff was incredibly friendly and welcoming from the moment I walked in. They took the time to explain what the service would entail and even pointed out a couple of minor issues that might become problems down the line without pushing me into unnecessary repairs. I really appreciated their honesty! The waiting area was clean and comfortable, complete with coffee and snacks, which made the wait much more enjoyable. I was in and out within the time frame they promised, and the pricing was reasonable, especially considering the level of service I received. My car has been running like a dream since, and I'll definitely be making this my go-to place for all my car maintenance needs. The only thing I would suggest is maybe having a few more seating options in the waiting area, as it can get a bit crowded during peak times. Overall, I highly recommend this shop for anyone looking for reliable and trustworthy service!
Karen Nelson
October 19, 2024
This auto service center has become my new favorite spot for car maintenance! I had them perform a comprehensive check-up before a long road trip, and I couldn't be more satisfied with how everything turned out. The staff went above and beyond with their customer service, making sure I was comfortable while I waited. They even took the time to show me what they had found during the inspection and explained the importance of certain repairs without making me feel pressured to do everything at once. The atmosphere was relaxed yet professional, and I loved that they offered complimentary refreshments in the waiting area. The only area for improvement would be to extend their hours on Saturdays, as it would be helpful for those of us who work during the week. Overall, I highly recommend them for anyone in need of car care; they truly set the bar high!
Finnegan Southgate
June 7, 2024
I visited for a tire rotation and was impressed by the efficiency of the service. The staff was friendly, and I didn’t have to wait long at all. My only suggestion would be to have clearer signage for where to park if you're dropping off your car because it was a bit confusing at first. Still, a great place overall!
Ophelia Ferguson
October 18, 2023
I had my vehicle serviced here a few weeks ago, and it was a pleasant surprise. I’ve been to a lot of service centers that seemed sketchy, but this place exudes professionalism. The technicians were knowledgeable and took the time to answer my questions without making me feel rushed. I had a full oil change and also asked them about a strange noise I’d been hearing. To my relief, they quickly diagnosed it as a minor issue and handled it without charging me an arm and a leg. The environment was welcoming, and I felt like I could trust their recommendations. The only downside was the limited parking space, which made it a bit tricky on a busy day, but everything else made up for it. I’ll definitely return for my next service; it feels great to have found a reliable auto repair shop.
Today
Opening Hours
| Monday | 8 AM–5 PM |
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| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Car repair and maintenance service Loc: 41.6147 / -93.6972
Plan your visit
Weather
- Des Moines
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