Howell Motors Inc

Howell Motors Inc

Located in Lockport, this Ford dealer stands out for its dedication to customer satisfaction and a comprehensive selection of vehicles. With a welcoming atmosphere and an accessible facility, customers can feel at ease while exploring their options. The knowledgeable staff is always ready to assist, whether it's for purchasing a new car or accessing reliable repair services. They also offer essential maintenance options like oil changes, ensuring that every vehicle runs smoothly. Open six days a week, this dealership is committed to providing a positive experience for all visitors.

Their in-store shopping experience makes it easy for customers to browse a wide range of Ford models, while the commitment to professional service ensures that both car buyers and owners receive the best care possible. Whether you're in the market for a new vehicle or looking to enhance your current one, this dealership is dedicated to meeting your needs with integrity and professionalism.

• 6488 Ridge Rd, Lockport, NY 14094
• in Howell Motors Ford
• (716) 433-1800

Amenities

Service options

• In-store shopping

Accessibility

• Wheelchair accessible entrance

Offerings

• Oil change
• Repair services

Payments

• Debit cards

Latest Feedback

"I recently purchased my new Ford at this dealership, and I couldn't be happier with my experience. The staff was incredibly friendly and went out of their way to answer all my questions. They made the buying process smooth and enjoyable, which is not something I expected when shopping for a car. I highly recommend visiting if you're in the market for a new vehicle!"

"I've taken my car here for servicing, and I was impressed with the level of professionalism. The team was prompt and efficient, and I appreciated that they explained everything they were doing in detail. The facility was clean and welcoming, making the wait for my car comfortable. I'll definitely be back for future maintenance!"

"As a volunteer firefighter, I often rely on my vehicle for work. I was in need of some urgent repairs, and the service I received here was outstanding. They prioritized my vehicle and got me back on the road in no time. I can't thank the team enough for their dedication to their customers. It's great to see such commitment to service!"

Customer Reviews

What People Say

Isha Stormborn

★★★★★

June 23, 2024

Absolutely had a fantastic experience at this Ford dealer! I went in not quite sure what I wanted, but the staff was incredibly patient and knowledgeable. They asked what my lifestyle was like and helped me narrow down my options based on my needs. I was specifically impressed with how they handled my trade-in—everything was explained clearly, and I felt like I received a fair offer. The showroom was bright and inviting, which made browsing the vehicles enjoyable. I spent quite some time looking at different models, and it was great that they had a variety of colors and trims available. After choosing a model, I took it for a spin around the block, and I could immediately tell it was a perfect fit for me. The financing process was smooth too, which is often a headache, but they made it straightforward and stress-free. I really appreciate that they took the time to explain all the paperwork instead of just handing it to me. One minor downside was that I had to wait a bit longer than expected for the final paperwork to be ready, but it was worth it for the solid deal I got. Overall, I left feeling valued and happy with my new car. I can confidently say that this dealership has earned a customer for life, and I will recommend them to friends and family without hesitation!

👍 4 👎 1

Lucian Ward

★★★★★

December 19, 2023

I recently had the pleasure of visiting a local Ford dealership, and I couldn't be more thrilled with the experience. From the moment I walked in, I was greeted by friendly staff who genuinely seemed eager to help. I was in the market for a new SUV, and the selection was impressive! The sales team took the time to understand my needs and preferences, which made the entire process feel personalized. I specifically loved how they encouraged me to take a test drive without any pressure to commit right away. The vehicle I was interested in was in pristine condition, and I appreciated their transparency regarding pricing and financing options. The entire atmosphere was welcoming, and I felt like I was among friends rather than just another customer. After finalizing my purchase, I was even given a tour of their service center, which was well-equipped and organized. It’s reassuring to know that I can return for any future maintenance needs with such a professional team. The only minor feedback I have is that I wish they had a larger selection of accessories in stock, as I had to order a few items that I wanted for my new ride. However, the staff assured me that they could get them in quickly. Overall, I highly recommend this dealership for anyone looking for a new Ford; their excellent customer service and commitment to satisfaction really set them apart. I'll definitely be back for my next vehicle purchase!

👍 1 👎 0