ICCU

ICCU

Located in Boise, this credit union stands out for its commitment to personalized service and community engagement. Members enjoy a range of financial products tailored to meet their diverse needs, from competitive loan rates to high-yield savings accounts. The knowledgeable staff are always ready to assist, ensuring a seamless banking experience. With extended hours on weekdays and Saturday availability, convenience is a top priority, making it easier for members to manage their finances on their schedules. This credit union is dedicated to fostering a sense of community, offering financial education resources and support to help members reach their financial goals.

The warm, welcoming atmosphere creates a sense of belonging, making it not just a place to bank, but a community hub for financial empowerment.

• 775 E Parkcenter Blvd, Boise, ID 83706, United States
• (208) 846-7000

Latest Feedback

"I've been a member for a few years now, and I can honestly say that the personalized service is unmatched. The staff always remembers my name and takes the time to understand my financial needs. They helped me secure a low-interest loan when I was looking to buy my first home, and they made the process so easy and stress-free. I highly recommend this credit union for anyone looking for a supportive banking experience."

"What I love most about this credit union is the sense of community. They regularly host financial workshops that have helped me better understand budgeting and saving. The staff is incredibly knowledgeable and always willing to answer my questions. Plus, their online banking platform is user-friendly, making it easy to manage my accounts from anywhere. It feels great to be part of an institution that truly cares about its members."

"As a small business owner, I've had my fair share of banking experiences, but this credit union has been a game-changer. They offer tailored business accounts and provide excellent advice on managing finances. I appreciate the quick response times and the genuine interest they show in helping my business grow. Their support has made a significant difference, and I always feel valued as a member."

Customer Reviews

What People Say

Eleanor Wallace

★★★★★

June 30, 2025

I’ve been banking with this credit union for a couple of years now, and it has been a generally positive experience. The customer service has always been top-notch; the staff is knowledgeable and genuinely interested in helping you. I recently took out a small personal loan and was pleasantly surprised by how smooth the process was. They walked me through the paperwork and even followed up to check if I had any questions. One of the things I appreciate most is their commitment to transparency; there are no hidden fees, and the terms are clearly laid out. However, I did experience a bit of a wait during peak hours, which can be frustrating. I wish they had more employees available during busy times, as it really slowed things down. Additionally, while their website is generally easy to navigate, it could use a little updating for mobile users; sometimes it feels a bit clunky. Despite these minor issues, I truly value being a member here, and I recommend it for those looking for a more community-oriented banking experience. Overall, it’s a solid choice, and I plan to continue my banking here for the foreseeable future!

👍 2 👎 1

Isadora Diaz

★★★★★

October 15, 2024

I recently started banking at this credit union, and I can honestly say it’s been a game changer for my finances! From the moment I walked in, I felt welcomed by the friendly staff. They took the time to sit down with me and explain all my options in a way that was easy to understand. I was particularly impressed with their savings account offers – the interest rates are quite competitive compared to big banks! Plus, I love that they’re focused on serving the community, which feels good to support. The online banking system is straightforward, allowing me to manage my accounts without any hassle. I also appreciate their commitment to security; it makes me feel safe knowing my information is protected. I did have a minor hiccup when I was setting up my direct deposit. It took a little longer than expected to process, but I contacted customer service, and they were incredibly helpful and resolved the issue quickly. I also wish they had more branches outside of the main area, but I understand that they’re community-focused. Overall, I highly recommend this credit union to anyone looking for personalized service and better rates. They’ve really made banking a positive experience for me!

👍 1 👎 0