Indiana Heartland Federal Credit Union

Indiana Heartland Federal Credit Union

Located in Kokomo, this federal credit union stands out for its unwavering commitment to the community and member-focused services. With a dedicated team of professionals, they provide a range of financial products, including savings accounts, loans, and personalized financial advice tailored to individual needs.

The credit union prides itself on its friendly atmosphere and accessibility, ensuring that every member feels valued and supported. Open Monday through Friday, it offers flexible hours to accommodate busy schedules, making banking convenient and straightforward for everyone. Whether you are a first-time member or a long-standing customer, this credit union is committed to helping you reach your financial goals with integrity and care.

• 402 S Berkley Rd, Kokomo, IN 46901
• (765) 224-5044

Latest Feedback

"I recently joined this credit union and have been impressed by how welcoming everyone is. The staff took the time to explain all my options and helped me find the best savings account for my needs. Their personalized approach made me feel like a valued member from day one. I also appreciate their online banking features, which are incredibly user-friendly!"

"I've been a member for years, and I can't say enough good things about my experiences here. The loan process was smooth and quick, and the interest rates were much better than other banks I checked. What really stood out to me was how the staff followed up after my loan was approved to ensure everything was going well. It's those little touches that make all the difference."

"As a small business owner, I rely on having a reliable banking partner. This credit union has been fantastic in providing the services I need. Their business loans were tailored to fit my specific situation, and the advice I received from their financial team was invaluable. Plus, I love that they actively support local initiatives—it's nice to bank with an institution that truly cares about the community."

Customer Reviews

What People Say

Lillian Ashford

★★★★★

August 18, 2025

As someone who has been with this credit union for over five years, I can confidently say they have my back! The staff is always welcoming and knowledgeable, making every interaction a pleasant one. I recently applied for a mortgage and was pleasantly surprised by how straightforward the process was. They offered competitive rates, and I appreciated the transparency throughout. The online tools for tracking my accounts are super intuitive, and I love the mobile app features! A small suggestion would be to expand their ATM network a bit more, but honestly, the positive experiences far outweigh that. I feel secure and valued here, and that's why I keep recommending them to everyone I know.

👍 4 👎 2

Iris Highfield

★★★★★

July 20, 2025

I recently joined this credit union and I couldn't be happier with my decision! The staff is incredibly friendly and went out of their way to help me set up my account. I appreciated the personalized service and felt like I was really valued as a member. The online banking features are also very user-friendly. My only small concern is the limited hours during the week, which can make it tricky to visit after work. Overall, a great experience so far!

👍 4 👎 0

Isaac Hooper

★★★★★

June 5, 2025

I can't say enough good things about my experience at this credit union! The team is genuinely friendly and takes the time to understand your financial goals. I recently got a personal loan to consolidate some debt, and they made the process incredibly easy. I appreciated the clear communication and lack of hidden fees — everything was upfront, which made me feel safe about borrowing. However, I did find the hours a bit restrictive, especially on Wednesdays when they close early. That said, their customer service more than makes up for it. I'm excited to see what other financial products they might offer in the future!

👍 4 👎 1

Lyra Lee

★★★★★

December 10, 2023

My experience with this credit union has been nothing short of fantastic! I initially came in to open a savings account but ended up discussing loans for my first car. The loan officer took the time to explain everything in detail, making the process so much easier. I loved how they have a range of financial products tailored to different needs. Plus, the community involvement is impressive; they host workshops that help educate members on budgeting and managing finances. The only downside I found was the wait time during busy hours, but honestly, it was worth it for the level of service I received. I felt respected and cared for at every step. I’ve already recommended them to several friends!

👍 7 👎 1