J & M Auto Customs

J & M Auto Customs

Located in Martinez, this auto body shop stands out for its commitment to quality craftsmanship and exceptional customer service. With a dedicated team of skilled professionals, they specialize in a range of services, ensuring that every vehicle receives the attention it deserves.

Their focus on customer satisfaction is evident from the moment you walk in, as they take the time to understand each client's unique needs. The shop is equipped with the latest technology, allowing them to deliver efficient repairs and restorations while maintaining high safety standards. Whether it’s a minor dent repair or a complete overhaul, this establishment prides itself on delivering results that exceed expectations.

Open Monday through Thursday and offering convenient hours on Friday, the team is ready to assist customers with any auto body needs, making it a reliable choice for those in the area looking for trustworthy automotive care.

• 895 Howe Rd # F, Martinez, CA 94553, United States
• (925) 229-3819

Latest Feedback

"I recently had my car repaired at this shop, and I couldn't be happier with the outcome. The staff was incredibly friendly and took the time to explain the process to me. They even provided updates throughout the repairs, which made me feel valued as a customer. My car looks brand new again!"

"I had a fantastic experience here when I needed some body work done on my SUV. The team was not only professional but also very attentive to detail. They matched the paint perfectly, and the finished product was flawless. I highly recommend this place for anyone looking for quality auto body work."

"What impressed me the most was the level of customer service at this auto body shop. From the moment I walked in, I felt welcomed. They helped me navigate the insurance process, which can be overwhelming. Plus, my car was ready ahead of schedule! I truly appreciate their dedication to making the experience as smooth as possible."

Customer Reviews

What People Say

Timothy Mapleton

★★★★★

December 14, 2024

I recently had my car serviced at an auto body shop, and I can't express enough how impressed I was with their work! From the moment I walked in, I was greeted by a friendly staff who genuinely seemed interested in helping me. They took the time to listen to my concerns about a scratch and dent I had on my vehicle, and I appreciated their patience as I explained what happened. The owner even took the time to walk me through the repair process, explaining each step and the materials they would use. I loved that they used high-quality paint that matched my car's color perfectly; it’s like the damage never happened! While the repair took a bit longer than I anticipated, I completely understood it was because they were ensuring everything was done to perfection. The waiting area was comfortable, with snacks and drinks provided, so the wait wasn’t too frustrating. My only minor feedback would be to improve their communication regarding estimated completion times, as I had to follow up a couple of times for updates. However, once I got in touch, they were very responsive. All in all, if you’re looking for a reliable and skilled auto body shop, this place is definitely worth considering. I left feeling like my car was in better shape than ever, and I couldn't be happier with the results. I would recommend them to anyone looking for quality service and craftsmanship. They made a potentially stressful situation much easier and left me with a smile on my face as I drove away.

👍 6 👎 4

Zainab Armstrong

★★★★★

November 9, 2024

What a fantastic experience! I took my SUV to an auto body shop after a minor accident, and I am so glad I did. The team was incredibly professional and knowledgeable. They quickly assessed the damage and provided me with a clear estimate that was surprisingly affordable. I was thrilled with how transparent they were about the repairs and costs. They kept me updated throughout the process and even finished a day ahead of schedule! When I picked up my vehicle, it looked brand new! They did an amazing job with the paint job and even cleaned the inside of my car as a surprise. I wish I had known about this place sooner! The only thing I would suggest is having a few more seating options in the waiting area for busy times, but overall, I am completely satisfied. I’ll definitely be returning for any future needs. Highly recommend!

👍 4 👎 1